Job Description

Junior Operations Specialist

Rackner | College Park, MD (In-Person) | Full-Time

The Role

Rackner is hiring a Junior Operations Specialist to support internal operations as we continue to grow.

This is a hands-on, in-office role focused on execution—supporting office operations, onboarding logistics, and core business processes that keep the company running smoothly.

You’ll work closely with the operations team on a set of recurring responsibilities, along with additional support tasks as needed. This role is best suited for someone who is organized, dependable, and follows through.

What You’ll Do

You’ll support a range of operational tasks across the business:

Office Operations

• Manage incoming and outgoing mail and deliveries
• Keep the office organized and running smoothly
• Coordinate basic office needs (supplies, setup, logistics)

IT Equipment & Logistics

• Ship laptops and equipment to new hires
• Coordinate returns from offboarding employees
• Track inventory and maintain accurate records

Onboarding Support

• Help prepare new hires for day one (equipment, access, coordination)
• Support onboarding checklists and internal tracking

Client Reporting Support

• Help coordinate the Rackner Fellowship (internship) program
• Support scheduling, logistics, and day-to-day needs

Operations & Administrative Support

• Execute tasks from the Operations Board in Monday.com
• Assist with invoicing support and basic data tracking
• Help maintain internal documentation and file organization
• Support occasional event logistics and travel coordination

Marketing Support (Light)

• Assist with drafting and scheduling LinkedIn posts or blog content as needed

What Success Looks Like

• Work is completed accurately and on time without frequent follow-up
• Onboarding, equipment logistics, and office coordination run smoothly
• Client-facing documents are clear, well-formatted, and accurate
• Day-to-day operational tasks stay organized and on track
• Issues are identified early and communicated clearly

What We’re Looking For

• 0–3 years of experience in operations, administration, or coordination
• Strong organization and attention to detail
• Comfortable working in-person and handling logistical tasks
• Able to manage assigned responsibilities and follow through reliably
• Able to clearly communicate and format information in documents and email
• Familiarity with Google Workspace (Docs, Sheets, Drive)
• Able to work full-time in-office (College Park, MD)

Nice to Have

• Exposure to federal contracting or regulated environments
• Experience with tools like Monday.com (or similar)
• Experience with onboarding logistics or equipment tracking
• Familiarity with invoicing or basic financial processes
• Light experience with social media or content coordination

Who This Role Is a Good Fit For

• Someone who wants exposure to how operations work inside a growing company
• Someone who prefers structured, tangible work with clear ownership
• Someone who takes pride in being dependable and keeping things organized

Who This Role May Not Be a Fit For

• Candidates looking for a primarily remote role
• Candidates focused on strategy, program management, or leadership positions
• Candidates who prefer loosely structured work without routine responsibilities

Who We Are

Rackner is a software consultancy that builds cloud-native systems for startups, enterprises, and the public sector.

We focus on solving complex, real-world problems across:

• Distributed systems
• DevSecOps
• AI/ML
• Cloud-native architecture

Our work is outcome-driven and mission-aligned—we prioritize delivering real capability over producing documentation or code for its own sake.

You’ll support the internal operations that enable our teams to deliver—handling the coordination, logistics, and processes that keep the business running.

Benefits

• 401(k) with 100% match up to 6%
• Comprehensive medical, dental, vision, life, and disability coverage
• Generous PTO and paid holidays
• Weekly pay schedule
• Home-office equipment plan and remote work support
• Fitness and wellness reimbursement
• Company-supported certifications
• Clear advancement tracks and future leadership opportunities

Rackner invests in employee development and covers the cost of certifications aligned with your role and our technology focus.