Job Description

Professional Search Group OC is partnering with a growing Operations Specialistand innovative IT organization in Orange County to identify a highly organized and proactive Operations Specialist This role is critical to supporting day-to-day business operations and driving efficiency across multiple functional areas.

The Operations Specialist will serve as a central resource supporting operational workflows, financial processes, and cross-functional coordination. This individual will play a key role in maintaining the overall health of the business by managing accounting-related activities, overseeing project execution, coordinating with vendors and carriers, and ensuring accurate documentation and communication across departments.

This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced environment, enjoys improving processes, and is open to leveraging modern tools and AI to enhance operational performance.

Operations Specialist Responsibilities

• Manage core accounting support functions including expense reconciliation, commission tracking, data entry, variable billing, and accounts receivable/payable
• Oversee monthly certificate and support renewals to ensure compliance and continuity
• Lead cross-functional projects from initiation through completion, ensuring timelines and deliverables are met
• Coordinate facility-related needs, including maintenance requests and internal communications
• Act as a liaison with vendors and carriers to support service delivery and contract management
• Manage the full lifecycle of quotes and orders, including creation, review, approvals, and order entry with a high degree of accuracy
• Maintain organized documentation, reporting structures, and communication channels across teams
• Identify opportunities to improve internal processes, tools, and systems to drive operational efficiency

Operations Specialist Qualifications

• Working knowledge of accounting principles with the ability to interpret financial reports
• Proven ability to manage multiple priorities and projects simultaneously with strong attention to detail
• Highly organized with strong time management and prioritization skills
• Forward-thinking mindset with the ability to anticipate challenges and implement proactive solutions
• Adaptable and comfortable working in a dynamic, evolving environment
• Strong verbal and written communication skills with the ability to collaborate across all levels
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Openness to utilizing AI tools and technology to improve workflows
• Experience in the telecommunications or carrier industry is a plus, but not required