Morni | مرني

Operations Specialist

Morni | مرني  •  Riyadh, SA (Onsite)  •  1 month ago
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Job Description

Operations Specialist supports daily operational execution by handling dispatch coordination, service tracking, issue logging, and team communication. This is a hands-on role suited for someone who thrives on real-time task handling, fast decision-making, and continuous learning. You’ll work closely with dispatchers, customer support, and field teams to ensure smooth service flow and accurate reporting.

  • Monitor live service operations and assist with follow-ups and field coordination.
  • Log service statuses, update trackers, and flag delays or incomplete tasks.
  • Support the dispatch team with real-time task updates and communication.
  • Handle internal follow-ups with fleet or customer support on service status.
  • Assist in preparing shift handovers, daily summaries, and basic reports.
  • Escalate operational challenges to the Sr. Ops Specialist or Team Lead when needed.

Requirements

  • 0–2 years of experience in operations, logistics, or customer service.
  • Fluent in Arabic; basic English preferred.
  • Strong attention to detail and ability to multitask.
  • Tech-savvy with basic Excel or Google Sheets knowledge.
  • Good communication and a team-first mindset.
Morni | مرني

About Morni | مرني

Who We Are

Founded in 2015, Morni is redefining the automotive experience across the Middle East. What began as a roadside assistance app has evolved into a fully integrated automotive platform offering on-demand and subscription-based services for roadside support, vehicle transport, online auctions, and end-of-vehicle- life solutions.

Today, we operate in Saudi Arabia, the UAE, delivering fast, reliable, and tech-enabled services through a single digital ecosystem.

What We Do

Morni delivers a fully integrated automotive experience through four key verticals: Assist, Care, Auction, and Claims.

We provide reliable roadside assistance and towing services under Morni Assist, offering on-demand and subscription-based solutions for individuals, fleets, and insurers.

Through Morni Care, we connect drivers to a trusted network of workshops and garages for maintenance, repairs, and vehicle services — all accessible through our platform.

Morni Auction simplifies the buying and selling of used and salvaged vehicles through a transparent and digital-first experience.

With Morni Claims, we offer third-party administration services that streamline insurance processes through automation, operational control, and nationwide reach.

Together, these verticals form a seamless ecosystem that supports every stage of vehicle ownership — from emergencies to everyday care to end-of-life decisions.

Sustainability

Through our digital auction network, we enable responsible vehicle recycling, supporting the circular economy and reducing environmental waste.

Join Us

Whether you're a driver, business, or partner — discover how Morni can move you forward.

Industry
Transportation & Logistics
Company Size
51-200 employees
Headquarters
Riyadh , SA
Year Founded
2015
Website
morni.com
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