Location: Tulsa, OK | Full-time
We are partnering with a well-established and growing flooring and home interiors organization known for its strong culture, supportive leadership, and commitment to delivering an exceptional customer experience from initial consultation through final installation.
This team values collaboration, professionalism, and genuine care for both customers and employees, creating an environment where people can build long-term careers and take pride in the work they do.
This person oversees the day-to-day showroom experience while guiding customers through product selection, quoting, scheduling, installation coordination, and project completion.
This role blends consultative customer engagement, project coordination, operational oversight, and team support, ensuring every project is delivered with accuracy, efficiency, and a five-star customer experience.
Welcome customers and guide product selections and design decisions
Prepare quotes, process orders, and manage project details within CRM/POS systems
Coordinate in-home measures, installation timelines, and service expectations
Maintain proactive communication to ensure projects close smoothly and on schedule
Partner with installers and internal teams to confirm pricing, delivery timing, and execution
Manage project flow from quote through completion and final payment
Ensure accurate documentation, scheduling, and communication across all stakeholders
Maintain showroom presentation, sample organization, and merchandising standards
Receive and track inventory, deliveries, and related installation materials
Monitor order status, payments, and project close-out for accuracy and completeness
Support marketing events, local outreach, and customer engagement initiatives
Help maintain a clean, safe, and organized showroom and warehouse environment
Provide team coverage and contribute to a collaborative, service-focused culture
Experience in flooring, interiors, retail design, home improvement, or similar environment
Strong customer relationship and consultative service skills
Highly organized with the ability to manage multiple projects and timelines
Detail-oriented with clear communication and problem-solving ability
Positive, team-oriented mindset with pride in delivering exceptional service
Competitive base salary (no commission structure for this role)
401(k) with 4% company match
Health insurance 100% covered for employees
Dependents covered at 50%
HSA contribution up to $200/month
Paid time off beginning shortly after start date
Dental and vision coverage available
Life insurance, parental leave, and referral program
Flexible, team-oriented work environment with long-term career stability
Strong, people-first company culture
High level of customer interaction and project ownership
Stable and growing organization with long-term opportunity
Meaningful mission and community-focused values
We are a human capital search firm providing superior recruitment services to our clients. We specialize in finding TOP TALENT in the FLOORING and INTERIOR BUILDING PRODUCTS industry.
We start with a comprehensive understanding of each of our clients. We look at the culture, values, and strategic goals of the organization. We collaborate closely with the hiring team to help define the needs of the candidates they are looking for.
We are in the business of building long-term relationships with our clients and our candidates and lead with the relationships we've built, not the opportunity. It is critical to our success and to our clients that a candidates ambitions match our clients expectations. We do what we say, communicate our progress, and honor our commitments.
