Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage and/or title industry to join our team as an Operations & Projects Coorinator. The ideal candidate will be very detail oriented, enjoy working with clients, and driven to meet tight deadlines and SLAs. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
DETAILED JOB DUTIES
• Assist with specific Operations processes & Projects under the Agency Sale Team departments. • Assist with New Orders, Publication, Typesetting, Cancellations, & Sales duties as assigned. • Assist the business unit managers with various projects, both short and long term, which includes managing and tracking. • Maintain open communication with all levels of staff relative to the project at hand. • Be a contact for client issue escalation from time to time, as needed. • Effectively provides regular reporting verbal and or written to manager, communicating status of projects, turn times and challenges. • Address inquiries and feedback from internal staff and clients, as needed, professionally and in a timely manner. • Process and track orders • Validate documentation • Manage work queues and SLAs • Coordinate projects • Resolve operational issues • Perform all other duties as assigned
MINIMUM QUALIFICATIONS
• Bachelor’s degree.• 5+ years’ experience in default services or related title or mortgage services.• Practical work experience with internet research, troubleshooting, multi-tasking. • Working knowledge of real estate foreclosures, legal publications, postings and auctions. • Proven verbal and written skills. • Must be able to use and have advanced computer skills and be proficient in the Microsoft software products and Visio
ServiceLink is the premier national provider of mortgage services. ServiceLink delivers valuation, title and closing, and flood services to mortgage originators; end-to-end subservicing to mortgage servicers; and default valuation, integrated default title services, vendor invoicing and claims audit services as well as auction services to mortgage servicers.
ServiceLink helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies, and better serve their customers by delivering best-in-class technology, services, and insight with a relentless commitment to upholding the highest standards of quality, compliance, and service.
For more information about ServiceLink, please visit https://www.servicelink.com/.
