Sevita

Operations - Process Engineer Director

Sevita  •  Remote  •  8 days ago
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Job Description

SUMMARY

The Process Engineer will lead key initiatives to drive improved quality, operational, and/or financial performance with a high degree of autonomy. The Process Engineer will partner with field teams, IT, Quality Improvement, etc. to conduct exploratory root-cause analysis and develop iterative solutions that support strategic initiatives. Primary responsibilities include analyzing and identifying process gaps or opportunities, designing incremental improvements, managing change through documentation and training, and monitoring measures of success.

ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
• Process Development & Optimization:
◦ Conduct root cause analysis, including process mapping, data review, gap identification, etc. to identify areas for improvement
◦ Design, develop, and implement new processes and/or improvements to existing processes and monitor performance post-rollout for iterative feedback
◦ Collaborate with necessary operations and quality leaders to ensure regulatory standards, submission timelines are met
• Project Management:
◦ Own the successful execution and implementation of initiatives. This includes ensuring that projects are completed on time and with a quality of implementation that leads to impactful results
◦ Compose project plans, lead workstreams, and track the progress of intended deliverables and metrics, and support adoption
◦ Effectively identify, raise, diagnose, and solve any risks or anomalies that impact the project
• Data Analysis & Reporting:
◦ Collect, analyze, and interpret data to make informed decisions
◦ Prepare and present reports on process performance and improvement initiatives
◦ Utilize statistical tools and software to analyze data trends
• Collaboration & Communication:
◦ Partner with field operations, quality, HR, IT, or other functional teams to understand and address process needs and provide technical or training support where needed
◦ Communicate results, timelines and status, to a broad and targeted audience, including the most senior executives in the company, on an informal and formal basis
◦ Facilitate discussions as a liaison between functional and field teams, including “translating” problem statements or requirements on behalf of key stakeholders
• Documentation & Compliance:
◦ Maintain accurate and up-to-date process documentation, including standard operating procedures (SOPs) and work instructions
◦ Ensure all processes are documented and compliant with company policies and industry standards
• Performs other related duties and activities as required

SUPERVISORY RESPONSIBILITIES

• None

Minimum Knowledge and Skills required for the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.

Education and Experience:
• Bachelor’s Degree; MBA and/or concentration in Chemical Engineering, Mechanical Engineering, Industrial Engineering, or a related field preferred
• 7-10 years of professional experience with preference for those in process engineering, product development, or operational consulting fields

Certificates, Licenses, and Registrations:
• Six Sigma / Lean / agile certification and/or change management certification preferred

Other Skills and Abilities:
• Ability to lead and motivate cross-functional teams to achieve both tactical and strategic goals
• Strong analytical skills, as well as facilitation, critical thinking, decision-making and problem-solving skills
• Excellent verbal and written communication skills with the ability to effectively present information and collaborate with team members
• Ability to work in a fast-paced environment and with a high degree of initiative
• Ability to adapt to changing priorities and demands
• Ability to coach and mentor other team members as appropriate
• Proficiency in statistical analysis tools, Smartsheet, and Microsoft Office Suite preferred

Other Requirements:
• Travel as needed; 25% estimated but not guaranteed

Physical Requirements:

• Normal Office Work, Data Entry: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law
Sevita

About Sevita

Homes and communities are where people thrive. We’ve held this belief since our founding in 1967 and have worked to make it reality for the thousands of individuals we serve. We continue that work today and are using innovation, technology, and collaboration across our organization to do more for more people.

Sevita is the leading provider of home and community-based specialty health care, with 40,000 employees proudly serving over 50,000 individuals. We believe that people can grow, learn, and be as independent as possible in the homes and communities where they live.

We serve adults and children with intellectual and developmental disabilities, individuals with complex care needs, people recovering from brain injury, seniors in need of everyday support, children in foster care, adults and children with autism spectrum disorders, and other individuals who may require care across a lifetime.

Our goal is to enable these individuals to be as independent as possible and to live and thrive in their communities. It’s what we’ve done for more than 50 years, and it’s what we continue to do today.

For us, it’s a calling. Because when you have a chance to make a difference in someone’s life, you take it. Our team has a passion for helping others grow, learn, and live their best life.

We meet people where they are and help them reach their full potential. At Sevita, it’s not just a job. It’s about seeing others for who they are, and understanding and meeting their needs and preferences.

An individual’s health and wellness goes beyond simply physical health – it’s behavioral supports and looking at social determinants of health, too. And we are right there, supporting the whole person, because every person has the right to live well.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Edina, Minnesota
Year Founded
Unknown
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