Job Description

Do you thrive when you're the go-to person, the one who keeps chaos at bay while our consultants focus on the client?

Then we might have the perfect opportunity for you.

CRANIUM Group is a fast-growing consultancy and the reference for privacy, security and data management solutions within the Benelux. Behind every successful deal and every satisfied client, there's a team making sure the engine keeps running and that's exactly where you come in. Interest sparked? Read on!

The team you'll join is SQuaD (Support, Quality & Delivery). Think of SQuaD as the pit crew behind every deal keeping proposals, contracts, invoicing, … running like a well oiled machine. As our new Operations & Office Coordinator, this is your chance to be the reason things run smoothly.

You’ll be:

SQuaD's right hand

• You will be drafting standard proposals and sending them out via our CRM system. You make sure nothing gets stuck in the pipeline.

• You keep a sharp eye on deals, checking the administrative details so mistakes don't slip through.

• The backoffice mailbox is your territory: you spot action points, assign them to the right people, and keep everyone on their toes three times a week with a meeting on open items.

• You also pick up your fair share of action points yourself and follow them through until they’re closed.

• You create projects in our CRM system and keep contracts and tender documents up to date.

• Invoicing? You've got it covered.

The commercial’s companion

• You manage the general commercial mailboxes and make sure every client request lands with the right manager.

• You've got a knack for spotting opportunities in procurement portals and you know how to follow them up.

• No need to be an expert but you have enough insight into what CRANIUM does to answer a client’s question.

• You have an eye for detail and you work in a structured and thorough way. You’re not the kind of person to miss a deadline.

• And as a true companion, you're always there. Yes, even when it's subsidy applications that need admin support.

HR's favourite backup

• You help manage growth budgets and make sure our archiving and contracts stay organised.

• You’ve got HR’s back. You step in as a backup for payroll whenever an extra pair of hands is needed.

The office's go-to person

• You welcome visitors with a smile that says "you're in good hands."

• Coffee machine running low? The phone's ringing? A new joiner needs their fingerprints scanned? You're on it.

• You are the first point of contact for HQ, welcoming clients, partners, candidates, and other contacts by phone or email. You quickly understand their needs, provide a professional response, and ensure they are connected with the right person.

• You help organise internal events every now and then. Ideas like a cocktail workshop or office karaoke tend to go down well!

• You're also the one who takes care of the practical side of things: onboarding sessions, hotel bookings and sending birthday cards.

Requirements

• You're naturally organised and between all the contracts, invoices and mailboxes, you don't lose track of what's urgent and what can wait.

• You're comfortable being the go-to for different teams SQuaD, Sales, HR and the office all lean on you.

• You take ownership of follow-up: action points don't just get noted, they get closed.

• You can handle sensitive information (think HR files, contracts, budgets) with the discretion it deserves.

• You’re a real multitasker who thrives in an ever-changing environment. You love the fact that every day is different and you welcome a challenge.

• You communicate clearly and professionally in Dutch and English, whether it's on the phone, by mail, or face-to-face. French is a nice bonus.

• You can easily come to our HQ and work at least 4 days a week from our offices.

• Previous experience in office management, business administration, accounting, sales operations or HR admin is a plus, but your enthusiasm and drive matter more than your CV.

WHAT YOU GET

• You will start with a fixed-term contract with the option of a fixed contract;

• An attractive and competitive salary;

• All the benefits you can imagine (meal vouchers, eco vouchers, net expense allowance, group insurance, CLA90…);

• A unique career experience in a rapidly growing international environment where personal development and growth are constantly encouraged, and autonomy and accountability are considered key;

• A chance to break a sweat, get fit and clear your mind in our office gym or at the padel field with your colleagues.

• And last but not least: A COMPANY CAR! 🚗