The Royal Children's Hospital

Operations & NDIS Compliance Manager

The Royal Children's Hospital  •  $53 - $55/hr  •  Fremantle, AU (Hybrid)  •  9 hours ago
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Job Description

About Spectrum Space

People thrive when they feel a genuine sense of belonging.

At Spectrum Space, we create spaces where autistic people can connect, spend time in ways that feel right for them, and be part of a community where they are accepted as they are.

Our programs are shaped around choice, shared interests, and individual preferences, alongside opportunities for connection and learning through workshops, education sessions, and our annual Symposium. These spaces bring together people with lived experience, families, and the broader community in ways that support understanding, confidence, and connection.

We focus on creating environments that are respectful, inclusive, and neuro-affirming, where people can engage in ways that feel comfortable and authentic.

About the role

To support this work, we’re looking for an Operations & NDIS Compliance Manager who will help ensure our organisation runs smoothly day-to-day, with strong, practical systems in place.

This role combines operational leadership with NDIS compliance, helping create a consistent, safe, and well-supported environment for both participants and staff.

Hours: Part-time (0.6 - 0.8 FTE) | SCHADS Level 5

Location: Fremantle (hybrid options available)

What you’ll be doing

  • Oversee day-to-day operations, systems, and workflows
  • Support and supervise administrative and operational staff
  • Lead and coordinate NDIS compliance and audit readiness
  • Maintain incident, complaints, and risk systems
  • Embed clear, workable processes that support staff in their roles

Work closely with the CEO and Program Manager to ensure operations support service delivery

About you

This role suits someone who is both practical and thoughtful, and confident working in an NDIS environment.

You will bring:

  • Strong experience in an NDIS provider or similar regulated setting
  • Solid understanding of NDIS Practice Standards and compliance requirements
  • Experience supporting or preparing for NDIS audits or registration
  • Experience managing or improving operational systems and processes
  • Experience supervising or coordinating staff

You enjoy making things work well, supporting teams, and creating structure that helps people do their best work.

Why this role matters

The way our organisation runs behind the scenes shapes the experience of the people we support.

This role helps ensure our spaces remain consistent, safe, and supportive, so people can connect in ways that feel right for them.

Our commitment to inclusion

We welcome and encourage applications from people with:

  • Lived experience of autism, disability, or neurodivergence
  • Diverse cultural and community backgrounds

We value different ways of thinking and being, and we are committed to creating a workplace where people feel respected, supported, and able to contribute in ways that work for them.

If there’s anything we can do to make the recruitment process more accessible, we’re open to working with you.

How to Apply

Please submit:

  • Your resume
  • A short cover letter outlining your experience with NDIS compliance and/or audit processes
  • Provide answers to the screening questions (emailed to you after receipt of application)

Additional information

The successful applicant will be required to hold (or be willing to obtain):

  • Working with Children Check
  • NDIS Worker Screening Check
  • Valid working rights in Australia

This role sits within a strengths-based, non-therapeutic environment. Our work is grounded in choice, respect, and neuro-affirming practice, where people are supported to engage in ways that feel right for them.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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