Job Description

Requisition No: 876434

Agency: Department of Education

Working Title: OPERATIONS & MGMT CONSULTANT I - SES - 48004829

Pay Plan: SES

Position Number: 48004829

Salary: agency to update

Posting Closing Date: 06/12/2026

Total Compensation Estimator Tool

Florida Department of Education

Division of Finance and Operations

Bureau Personnel Management

Location: Tallahassee, Florida

Position Title: Operations and Management Consultant I – SES

Salary Range: $40,320.81 - $45,000.86

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

PENDING RECLASSIFICATION TO ADMINISTRATIVE ASSISTANT III

APPLICATION INFORMATION & HIRING REQUIREMENTS

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:

• • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months or moremust be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

Laishka Popoca, 850-245-0050

This position independently performs advanced-level administrative support duties under the limited supervision of the Chief of Personnel Management within the Division of Finance and Operations, Department of Education. The position serves as the receptionist, Property Custodian, Safety Floor Warden, and File Room Manager for the Bureau of Personnel Management. The incumbent maintains agency-wide edit capabilities and access to confidential information within the People First System. Access is strictly limited to official business purposes, and confidentiality of all personnel information must be always maintained.

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Provides front desk coverage for the Bureau of Personnel; greets and assists employees and visitors; answers the main phone line for the Bureau and routes calls to the appropriate staff, within the Bureau and throughout the Department.
• Prepares, processes, and maintains personnel files and administrative records.
• Serves as the Personnel file room manager; maintains secure, confidential, and organized filing systems; performs quarterly audits of personnel files; performs records retention functions; ensures compliance with legal and regulatory standards.
• Receives, tracks, and processes public records requests, employment verifications, file review requests, and related documentation; reviews documents to ensure any confidential or exempt information is redacted and all steps have been completed accurately and timely; maintains accurate records and logs of requests.
• Receives, sorts, and distributes incoming mail and correspondence. Responds to routine inquiries and provides administrative support to the Bureau.
• Manages, monitors, and tracks the Corr Flow correspondence for the Bureau. Prepares responses or forwards correspondence to the appropriate staff person for response; obtains proper approval where necessary
• Performs data entry and prepares a variety of correspondence, reports, spreadsheets, and other documents.
• Maintains office supply inventory; ensures the office is adequately stocked and purchases supplies through the state’s purchasing system as needed.
• Acts as the Bureau’s Property Custodian; ensures equipment is inventoried, maintained, accounted for and dispositioned appropriately.
• Serves as the Bureau’s Floor Warden, attends safety meetings and assists with the coordination of emergency evacuation procedures.
• Submits requests for general housekeeping and maintenance activities as needed.
• Adheres to agency policies, procedures, attendance requirements, and professional workplace standards.
• Assists with special projects and performs other related duties as assigned.

MINIMUM QUALIFICATIONS

Required Licensure/Registration/Certification/Experience or Education:

• Ability to communicate effectively including verbal and written communication.
• Experience with Microsoft Office (Excel, Word, SharePoint, One Drive).
• Previous administrative, clerical, or customer service experience
• Ability to handle confidential information professionally
• Professional demeanor and customer service skills
• Ability to work independently and as part of a team

EDUCATIONAL SUBSITITUIONS:

SB 1310: Substitution of Work Experience for Postsecondary Education Requirements.

• A bachelor’s degree from an accredited college or University can substitute for 4 years of direct experience.

Related work experience may not substitute for any licensure, certification, or registration required by an agency and indicated in the advertised job description.

FLORIDA DEPARTMENT OF EDUCATION MISSION STATEMENT

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.

The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.

Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually-impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.

FDOE’s goal is to hire individuals to provide:

1. Higher Student Achievement
2. Seamless Articulation and Maximum Access
3. Skilled Workforce and Economic Development
4. Quality Services

Florida Department of Education

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+
( health, life, dental, vision, and other supplemental option)

* Retirement plan options, including employer contributions (www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program ( Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Ongoing comprehensive training provided

* Career Growth

* Highly skilled, professional environment

*Maternity and Parental Leave Benefits

For a more complete list of benefits, visit www.mybenefits.myflorida.com

* We care about the success of our employees.

* We care about the success of our clients.

* We are always improving our technology, our tools, our customer’s experiences and ourselves.

* A rewarding experience for reliable, compassionate and professional employees.

LEAVE INFORMATION:

• Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.

• • Sick Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of initial appointment.

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department.Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

For more information, please visit the Selective Service website

If you experience problems applying online, please call the People First Service Center at (877) 562-7287

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.