Volunteers of America-Greater New York

Operations Manager/Shift Supervisor

Volunteers of America-Greater New York  •  Queens Village, NY (Onsite)  •  3 hours ago
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Job Description

Position: Shift Supervisor/Operations Manager

The Shift Supervisor is responsible for facilitating daily shelter operations. Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS).

Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS). To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing

Location: Queens Village, NY 11429

Minimum Qualifications

  • High school diploma or GED preferred plus one-year relevant experience working in a similar capacity in a social service setting.
  • Must possess good interpersonal skills and basic computer knowledge.
  • Certifications in security required and Fire Safety (F-80) obtained within 3 months of hire.

Shift Supervisor/Operations Manager Principal Responsibilities:

  • Supervise delivery of program services including intake, bed assignments, case

management services, distribution of client mail, lockers, meal cards and medication

  • Ensure optimal customer service is being provided to clients.
  • Ensure recreation activities are occurring.
  • Ensures the facility is adequately staffed at all times.
  • Work with DHS PD to ensure the daily security and safety of the facility.
  • Supervise facility maintenance, cleaning staff and fire safety
  • Manage community relations and communicate with relevant authorities as needed.
  • Perform related tasks as needed.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday

And much more!

Volunteers of America-Greater New York

About Volunteers of America-Greater New York

Volunteers of America-Greater New York is the largest affiliate of the national organization, with more than 80 programs and 1,300 staff in the metropolitan New York area, Westchester and Nassau Counties, and Northern New Jersey. We are one of the largest providers of supportive housing and social services in the area, and we are the founder of Operation Backpack®, which provides new, full backpacks to students experiencing homelessness in New York City.

We serve tens of thousands of men, women, and children in need every year including veterans struggling to find their footing, families who are homeless or escaping domestic violence, children with developmental delays, and older adults.

Industry
Nonprofit & NGOs
Company Size
201-500 employees
Headquarters
New York
Year Founded
1896
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