Operations Manager
Your leadership, operational discipline, and ability to drive results make you a
great fit for our Operations Manager position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table.
About Your Role:
As an Operations Manager at one of Dollar Tree’s Distribution Centers, you’ll partner with other leaders to oversee safe, clean, and efficient receiving, order filling, and shipping operations in a high-volume, multi-shift environment. You’ll ensure work is performed according to SOPs while meeting productivity and quality goals and reinforcing Dollar Tree’s culture of safety, sanitation, and customer service. Your day-to-day job duties include, but are not limited to, the following:
Distribution Center Operations:
Coordinate and manage the filling of store orders, order selection, trailer loading, and related documentation
Monitor loads to ensure merchandise is loaded according to quality and stability standards
Coordinate and manage the flow of order selection functions from primary pick locations through outbound trailer close
Assist in coordinating replenishment cycles to ensure timely restocking of primary pick locations
Establish and monitor daily selecting and loading schedules to ensure adherence and proper resource utilization
Inbound Operations:
Manage and coordinate the receipt, unloading, and checking of merchandise
Monitor inbound loads to ensure unloading priorities are followed
Coordinate the flow of reserve inventory from receiving docks to reserve locations
Monitor reserve areas to ensure orderly and accurate storage of merchandise
Establish and monitor daily receiving schedules to meet operational priorities and cost controls
Performance, Safety & Quality:
Monitor and manage key productivity indicators including safety, financial, productivity, service, and people metrics
Ensure accuracy, housekeeping, damage reduction, and safety through enforcement of company standards
Foster a culture of safety, sanitation, integrity, and customer service
Leadership & Administration:
Manage the development, implementation, and administration of operational policies, programs, and systems across all shifts
Establish methods and procedures for departmental work activities and resolve operational issues
Partner with Human Resources on hiring, training, mentoring, evaluating, and developing associates
Carry out coaching, counseling, disciplinary actions, and employment recommendations as appropriate
Share information and anticipate communication needs of distribution center associates
Prepare operational statistics and reports for assigned functional areas
Judgment & Continuous Improvement:
Perform work with minimal direction, exercising independent judgment and decision-making
Evaluate current processes, methods, and SOPs and recommend continuous improvement initiatives
Your Required Skills and Experience:
High school diploma or equivalent required
Minimum of five (5) years of distribution center management or operations experience, or equivalent
Good working knowledge of distribution center practices and procedures
Strong leadership, administrative, organizational, managerial, and communication skills
Strong analytical skills with the ability to interpret data and implement solutions
Ability to make independent decisions, solve problems, and accept accountability
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access)
Working knowledge of Warehouse Management Systems (WMS), such as AS400
Flexibility to work various shifts based on business needs
Preferred Requirements:
Bachelor’s degree in business administration, logistics, or a related field
Our success is a team effort —
when we reach our goals, you’ll be eligible for a yearly bonus!
Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
Employee Assistance Program
Retirement plans with matching contribution
Employee Stock Purchase Program
Educational Assistance
Access to PerkSpot, an employee discount platform for goods and services
And much more!
Who We Are:
At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value – it’s what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.
We see an exciting path forward as our company continues to grow and transform – and we know that this path starts with you.
Join our team today and discover The Value of You.
Full time7200 N Sarival Ave,Litchfield Park,Arizona 85340DC20Dollar Tree
At Dollar Tree, it’s really all about the thrill of the hunt. As a Fortune 150 company and one of the nation’s leading value retailers, we operate more than 8,000 stores and 25 distribution centers across 48 contiguous U.S. states and five Canadian provinces. We hunt the world over to find the most exciting merchandise for our customers, who are always telling us that they can’t believe the cool items they find in our stores are such a great value. From party supplies and home décor to health & beauty, seasonal items, food & snacks, and so much more, we offer a huge selection — everything you need and want for every day, every holiday, and every occasion — all at extreme values and with NEW items arriving every week!
We are experts in creative ideas and sound business management. For over 30 years, our philosophy and mission have not changed, yet we are constantly adapting to an ever-changing marketplace with innovative and creative ideas. We understand the value of a dollar, plus we understand the value of smart, innovative associates. Dollar Tree is made up of tens of thousands of talented people with the drive, imagination, and intelligence to help us continue our success — do you have what it takes to join Dollar Tree?
