Create your best future and join Westpac as an Operations Manager, Transaction Monitoring
What’s the role?
As an Operations Manager in Transaction Monitoring, you’ll lead the day-to-day delivery of Westpac’s financial crime surveillance activities. You’ll oversee teams who review transactions and customer behaviour, helping detect and investigate suspicious activity so risks are identified early and managed well.
You’ll focus on keeping operations running smoothly, supporting your leaders, and continuously improving how work gets done. This is a hands-on leadership role where you’ll balance people leadership, operational decision-making, and strong collaboration with partners across Risk and Financial Crime.
This is a 12-month contract, full-time role based in Sydney, with flexible work arrangements available.
What do I need?
To be successful, you’ll bring strong operational leadership capability and practical financial crime experience, including:
• Experience leading and developing managers or large operational teams
• Knowledge of transaction monitoring and financial crime risk, including AML and related obligations
• Confidence managing complex operations and improving processes
• Strong stakeholder skills, with the ability to partner across teams and suppliers
• A people-focused leadership style that supports performance, accountability, and continuous improvement
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
Create your future today
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We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website
To turn doing into done, it takes a little Westpac.
From rescue helicopters and signing the Equator Principles, to paying super during parental leave and initiatives like Westpac SaferPay and SafeCall that help protect customers from scams... we have a proud history of stepping up to be first for our customers, communities and people.
We are Australia’s oldest bank and first company and have been supporting customers for over 200 years.
Our purpose is creating better futures together – it’s what we do, who we are and why we come to work every day. With this purpose in mind, we’ve set ourselves a bold ambition - to be our customers’ #1 bank and partner through life.
Westpac acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past, present and future.
Westpac Banking Corporation ABN 33 007 457 141. AFSL and Australian credit licence 233714.
