Job Description

The Operations Manager oversees the day-to-day activities of the operations of the mall, ensuring efficiency and effectiveness in achieving organizational goals. This role involves planning, directing, and coordinating operational activities, managing resources, and implementing process improvements.
In This Role, You Will:
• Manage third-party vendors and suppliers to keep the properties operating in a first-class manner. This includes, but is not limited to, vetting new vendors, obtaining bids, contract negotiation, and project oversight.
• Manage all capital and general repair projects and equipment purchases.
• Identify property maintenance requirements, solicit, review, negotiate, and execute maintenance contracts
• Anticipate and identify property repair needs and successfully negotiate with vendors on behalf of the property owner
• Ensure tenants are operating per their lease obligations.
• Work closely with the corporate team, overseeing all tenant improvements.
• Coordinate annual budgets, 5-year capital expense projections, and operating expense reconciliations for the complex.
• Act as the primary source of communication with tenants and is expected to be on a first-name basis with the tenant-owner or manager.
• Look for inefficiencies and ways to improve.
• Approve all property expenses, code to the appropriate general ledger account and monitor accounts for accurate payment and coding.
• Responsible for seeing that all vacancies are in the condition required for prospective tenant tours.

Why You’ll Love Working with Us:
When you join the Cafaro Company you become part of the Cafaro Team and Family. You will work alongside team members to achieve ambitious and exciting goals every day.

As an employee with Cafaro, you will also benefit from the following:
• Competitive health care plan with low deductibles.
• Dental & Vision insurance.
• Annual paid time off benefits
• A Safe Harbor 401(k) retirement plan
• Comprehensive wellness plan

Your Qualifications:
• Minimum of 3+ years in property management and building/grounds management preferred.
• Experience in fiscal management and project marketing required.
• Knowledge of construction and maintenance activities.
• Strong understanding of corporate shopping center standards and the ability to meet them.
• Proven leadership, management, and team-building skills.
• Strong communication and interpersonal skills; able to interact with tenants, vendors, and employees.
• Ability to relay technical issues clearly and accurately.
• High initiative, independent judgment, and problem-solving abilities.
• Proficient in computer skills, including spreadsheet and word processing software.
• Ability to manage multiple tasks and meet deadlines consistently.
Why Cafaro:
For 75 years, we have been dedicated to bringing high-quality retail developments to communities across America. We understand that the needs and preferences of each market evolve, and we respond by creating vibrant centers that serve as destinations for shopping, dining, and entertainment.
This vision was born from the entrepreneurial spirit of our founders, brothers William M. Cafaro and John Cafaro. Their journey began by developing properties for grocery stores, and in 1949, they established the foundation for what would become a leading force in retail development across the nation.
Today, the Cafaro portfolio boasts over 50 properties, encompassing more than 30 million square feet of developed space across 10 states. The third generation of the Cafaro family now leads the company, with Co-Presidents William A. Cafaro and Anthony Cafaro, Jr., guiding this dynamic organization with their unique talents and vision. While embracing innovation, they remain deeply committed to the values of stability and integrity instilled by their father and grandfather.
Cafaro’s Mission:
The Cafaro family of companies shall continue our commitment to fiscally managed preservation and growth of our commercial real estate and investment portfolios. Based upon a strategic approach of continuous reinvestment and improvement of our real estate assets and disciplined non-real estate asset management and investment, the organization shall maintain its autonomy as a privately controlled family-owned business. This commitment recognizes that our people, as an extension of the Cafaro family, constitute our most important resource.
Accordingly, by promoting an environment that values fairness, respect, and recognition, the organization shall endeavor to stimulate amongst its people accountability, personal growth, and self-esteem. The hallmark of the organization shall continue to be characterized by an unparalleled sense of loyalty, pride, dedication, and strong work ethic.
In the tradition of our founders, we shall maintain our present business relationships with honesty, openness, integrity, and credibility. These values shall be the foundation of future relationships as we plan for a future of continued prosperity. It is the policy of the Company to provide Equal Employment Opportunity to all employees and job applicants.

It is the policy of the Company to provide Equal Employment Opportunity to all employees and job applicants. The employment practices of the Company are conducted without regard to race, creed, color, national origin, disability, sex (except where sex is a bona fide occupational qualification as specified under the Equal Employment Opportunity Act of 1972), religion or age.