The Lo & Behold Group

Operations Manager | Parlour Gelato

The Lo & Behold Group  •  $48k - $54k/yr  •  Singapore, SG (Onsite)  •  20 days ago
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Job Description

We are looking for a driven and hands-on Operations Manager to play a pivotal role in the pre-opening and launch of our business. This is an exciting opportunity to build operations from the ground up and shape the guest experience.

Responsibilities include but are not limited to:

  • Manage and oversee the food service operations of cafeteria
  • Lead & supervise a team of F&B staff & Serve scooping Gelato to customers
  • Accountable for food cost management, menu planning as well as the development and creation of new products needs
  • Develop and execute plans to achieve daily and monthly targets
  • Oversee venue equipment and facilities management / maintenance
  • Conduct regular inspections on the general cleanliness and maintenance of the venue and take corrective action as and when necessary
  • Set up Standard Operating Procedures (SOPs) for service, product preparation, Hygiene cleanliness & daily operations
  • Implement cafe Inventory system for own outlet and perform central ordering system.
  • Schedule of roster & perform paperwork duties
  • Analyse Point of Sales (POS) reports and sales trends, recommend and implement cost control stock planning
  • Interview, onboard, and train the New staff to ensure operational readiness
  • Coordinate with Marketing on launch plans, promotional activities, and opening events

If you’re passionate about building teams, delivering exceptional customer experiences, and being part of an exciting launch, we’d love to hear from you. Kindly contact genevieve.wong@parlourgelato.com.

The Lo & Behold Group

About The Lo & Behold Group

The Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thought-provoking concepts, each with a unique story and a distinct perspective on the cultural-culinary landscape.

Our multi-award-winning properties currently include OverEasy, Tanjong Beach Club, The Coconut Club, Claudine, Odette, The Warehouse Hotel and Po, Esora, Le Bon Funk, & Fico.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Singapore, SG
Year Founded
2005
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