Job Description

Operations Manager - OSP Engineering

Department: Operations

Employment Type: Full Time

Location: India - Gurugram

• Department Engineering.
• Employment Type Full-Time.
• Work Schedule 5:30pm - 1:30am (IST) On-Site.
• Location EMAAR Digital Green, Tower B, Golf Course Road Extension, Sector 61, Gurugram, Haryana – 122011.

Key Responsibilities

• Build, lead, and scale an offshore OSP engineering team including CAD designers, GIS technicians, and engineers.
• Manage hiring, onboarding, performance management, and team development.
• Oversee end-to-end OSP design delivery, including aerial and underground fiber layouts, splicing, and construction plans.
• Ensure all deliverables comply with U.S. standards (NESC, NEC) and client specifications.
• Act as the primary liaison between offshore teams and U.S.-based engineering and project management teams.
• Coordinate project workflows, timelines, and multi-project delivery across time zones.
• Establish and enforce quality control processes, review cycles, and performance metrics.
• Develop and maintain SOPs, design standards, and documentation practices.
• Optimize tools and workflows (AutoCAD, GIS, MicroStation, etc.) to improve efficiency and reduce rework.
• Support project tracking, reporting, and communication with internal stakeholders.

Skills, Knowledge and Expertise

• Bachelor's degree in Electrical Engineering, Telecommunications Engineering, Civil Engineering, or a related technical discipline.
• 8+ years of experience in OSP telecom/fiber engineering design.
• Minimum 3+ years in a leadership or team management role.
• Strong expertise in aerial and underground fiber design and FTTx/FTTH architectures.
• Proven experience working with U.S. telecom standards, client specifications, and permitting requirements.
• Experience managing offshore or distributed engineering teams.
• Proficiency in OSP design tools (AutoCAD, MicroStation, GIS platforms, Katapult Pro or similar).
• Strong project management skills with the ability to handle multiple concurrent projects.
• Excellent English communication skills (written and spoken), with experience collaborating across cultures.

Benefits

• Competitive salary package;
• Being part of an international, dynamic work environment;
• Professional development (seminars, courses);
• Opportunity to work in a fast-growing US based company with significant impact in its industry.