Job Description

Shape the future of logistics with GXO

GXO is expanding its state‑of‑the‑art distribution centre in Lelystad, and we’re looking for an experienced Operations Manager to help lead the next phase of growth.

In this senior leadership role, you’ll take ownership of a 24/7 outbounds and dispatch operation, working across three rotating shifts You’ll be responsible for delivering safe, reliable and high‑performance operations — while developing strong leadership talent and driving continuous improvement at scale.

If you enjoy leading large teams, making data‑driven decisions and seeing the direct impact of your work every day, this is an opportunity to step into a high‑profile role at one of the most advanced logistics platforms in the Netherlands.

Your role as Operations Manager

As Operations Manager, you are accountable for end‑to‑end execution within your shift and for contributing to overall site performance. Your responsibilities include:

• Leading daily operational execution within your rotation, ensuring safe, compliant and efficient outbound and dispatch activities
• Driving performance through KPIs, dashboards and data insights, identifying root causes and implementing corrective and preventive actions
• Championing LEAN, continuous improvement and process standardisation, ensuring operations remain scalable and consistent
• Coaching and developing Warehouse Managers and their teams, including performance management, training and succession planning
• Planning and allocating staff, workload and resources across shifts in close collaboration with support functions and the customer
• Creating a safe, inclusive and engaging working environment, maintaining up‑to‑date procedures, documentation and compliance standards
• Working closely with and reporting directly to the Head of Operations, aligning on priorities, performance expectations and execution

What we’re looking for

You bring senior operational experience and a strong leadership mindset. You ideally have:

• A Bachelor’s degree in logistics, supply chain, engineering or business, supported by strong analytical skills
• 5+ years’ experience in a complex, high‑volume warehouse or supply chain environment, ideally with exposure to automation
• Proven experience of managing Managers and leading/ developing large teams (50+ employees) with the ability to influence across multiple levels
• Strong communication skills in English (additional languages such as Dutch, German, French or Spanish are a plus)
• A hands‑on, resilient and results‑driven approach, with the ability to perform under pressure without compromising standards
• Strong analytical, reporting and financial understanding, with the ability to turn data into action
• A continuous improvement mindset and a genuine motivation to grow — personally and professionally
• Ability to work shifts which includes nights and weekends (Shift allowance is payable)

What GXO offers you

• A key leadership role within one of the largest and most advanced logistics hubs in the Netherlands
• A competitive salary between €4,500–€5,800 (excluding shift allowance and bonus), depending on experience, quoted on a 40‑hour work week. Please note this role operates on a 35.7‑hour per week contract, and salary will be adjusted on a pro‑rata basis
• Clear, visible career paths within a global organisation that actively invests in leadership development and internal progression
• A people‑first culture built on safety, teamwork and continuous improvement, where your input truly matters
• A modern working environment with access to a high‑quality company restaurant, offering fresh, healthy meals every day at low cost

Your work environment

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics oversee their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organisation.

GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).

Ready to lead the way?

Apply via the button and leave your recent CV and motivation and let’s explore your future at GXO together.

If you have any questions about the role, feel free to contact Sharon Bird, Corporate Recruiter, via Sharon.bird1@gxo.com

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GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.