Job Description

Why this role matters

The Operations Manager provides strategic and operational oversight across the Legal, Compliance, Audit, and Cyber Risk functions, ensuring efficient day-to-day operations, effective cross-functional coordination, and alignment with the organization's strategic objectives.

The role is responsible for developing, implementing, and continuously improving operational frameworks, processes, policies, and governance mechanisms to enhance efficiency, transparency, and consistency across these functions. This includes facilitating effective knowledge sharing, ensuring accessibility of internal guidelines and procedures, and promoting the consistent adoption of established tools and processes for request management, reporting, and stakeholder collaboration.

Acting as a key liaison between Legal, Compliance, Audit, Cyber Risk, and other business functions, the Operations Manager facilitates stakeholder engagement, coordinates training and knowledge-vharing initiatives, supports process governance, and drives operational improvement initiatives. The role also contributes to strengthening cross-functional collaboration, optimizing resource utilization, and ensuring that functional priorities and operational activities remain aligned with broader organizational objectives and applicable regulatory and risk management requirements.

What you'll actually do

• Streamline operations and ensure quality.
• Designing and implementing processes and procedures to maximise efficiency. This could take the form of project management, budget control, or increasing output by reducing the steps involved in certain processes.
• Discipline that consists of a set of general functions: planning, organizing, leading, and controlling.
• Choosing appropriate goals and actions to pursue and determining which actions to take to maximize efficiency and to achieve goals.
• Establish work relationships to achieve common organizational goals.
• Inspiring and motivating people through effective communication skills.
• Improving performance, establishing standards, and policie
• Service Desk, Backoffice tasks, and processes development, improvement, and implementation.
• Analyse and identify issues, gaps, and suggest solutions.
• Identify new best worldwide practices to implement innovative approaches within the Division.
• Projects that focus on different functional areas

Who we’re looking for

1. Bachelor’s degree in Business Administration, Finance, or a related field.
2. At least 4 years of experience in an operational role
3. At least 2 years of experience in a people management role
4. Experience in the trading or brokerage industry is a plus
5. Extremely organized and structured.
6. Strong interpersonal skills to build and maintain relationships with various stakeholders.
7. An analytical mindset to identify issues, gaps, and suggest solutions for further implementation.
8. A forward-looking attitude to always work towards a long-term goal.
9. Ability to perform in a fast-paced environment.
10. Cultural maturity.
11. Adaptability - thinking and acting fast in response to changing demands. Ability to perform in a fast-paced environment.
12. A forward-looking attitude to always work towards a long-term goal.
13. Strong communication (interpersonal skills): Strong interpersonal skills make it easier to connect with people in the workplace, feel empathy, and be more compassionate.

What we offer along the way

• Competitive salary and annual performance bonus
• Full relocation support for you and your family — flights, housing, visas, and legal assistance included
• Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
• Unlimited learning opportunities: external courses, English lessons, career and leadership development
• Education allowance covering school and kindergarten fees
• 21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
• Employee appreciation program: branded gifts, celebration budgets for weddings, newborns, and milestones
• “Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
• Employee share scheme — grow with us
• Branded MINI Cooper Countryman company car and private parking
• Free in-house sports clubs, Sanctum Club gym access, and jet skis
• Access to a Corporate doctor
• Exclusive discount program with cafes, gyms, and local services
• Expat tax perks: up to 50% income tax exemption
• Support with the naturalisation process for relocated employees

Please apply using your company email address and ensure to disclose any existing Conflict of Interest you may have.

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