Job Description

Operations Manager

Established in 1954, Granger Medical Clinic has become one of Utah's largest physician-owned medical groups with 28 locations now spanning four counties reaching from Bountiful to Payson and Sandy to Tooele. In continuation of its founders' vision of making healthcare more available to families in west Salt Lake Valley, Granger Medical Clinic offers exceptional healthcare for you and your family with a lifetime commitment to quality, compassion, and respect. This mission and level of care is reflected in how well we treat our patients and their families and in our ability to provide the right healthcare for their needs.

Granger Medical Clinic is looking for an experienced Operations Manager This position is responsible for overseeing daily operations including personnel management, employee performance, maintaining staffing, quality control, and strategic planning.

Salary: $60,000 - $75,000 annually DOE

Knowledge and Skills:

• Excellent critical thinking skills to problem solve and make decisions with attention to detail

• Ability to maintain the integrity of working documents and update documentation when needed and train employees on efficient documentation qualities

• Strong multitasking skills to shift attention from one task to another and have a high level of stress tolerance

• Conflict management and conflict resolution skills to facilitate productive conversations

• Computer proficiency in Word, Power-point, Excel, etc. and ability to navigate and train on EMR (Electronic Medical Records) system

• Understanding of applicable laws and regulations related to personnel management and healthcare

Essential Functions and Duties:

• Monitors department for quality, legal, and operational compliance in accordance with company policies, and state and federal laws

• Effectively analyze call data metrics to monitor and improve patient engagement results

• Prepares performance reports to Administration staff when needed

• Training and onboarding of new departments to contribute to attainment of clinical, operational and service goals

• Training and hiring of new team members to meet patient engagement goals

• Management of department staff by demonstrating effective leadership competency skills, strategic thinking, and motivation.

• Other duties as assigned

Qualifications:

• 3 - 5 years in a supervisory or management position

• Medical office setting experience preferred

Granger Medical Clinic offers competitive wages, potential for quarterly bonuses, and excellent benefits. Benefits include:

• Vision
• Dental
• Medical
• Sick leave
• Paid Time Off
• Life Insurance
• Paid maternity leave
• Tuition Reimbursement
• Short- and long-term disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor contributions

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.