European Wax Center

Operations Manager, Fleet Services

European Wax Center  •  Wisconsin (Onsite)  •  3 days ago
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Job Description

Role, Function & Organization  

This position requires a strong leader to manage a fully functioning team.

Provide leadership to take charge of challenging projects, encourage teamwork, and supply the energy and enthusiasm required to achieve company goals and objectives. Responsible for managing accounts directly and through subordinates.

Continue to develop the fleet and shop team and encourage teamwork, and supply the energy and enthusiasm to achieve company goals and objectives. Conduct business in accordance with PPC and MP System’s mission and vision statements.

At MP Systems we believe in the Power to Serve along with the Pursuit of Excellence. As such the following values guide our behaviors: Safety – Strong Focus on Safety, A Servant’s HeartFocus on the Needs of Others, WisdomInsightful, IntegrityHonesty and Trustworthy, CourageDecisive and Confident in Others, HumilityModest and Respectful, PassionUnfailing Dedication

Essential Duties and Responsibilities

Safety/Hazard Recognition & Elimination

  • Execute skill in observing habits and hazards of others and bringing it to their attention
  • Pre-plan and identify the methods to eliminate hazards daily by work task
  • Uphold safety as the most important goal of our company. Support goal of achieving zero accidents
  • Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed
  • Obtain safety training as expected by all company personnel and as appropriate for current management level. Ensure all employees meet or exceed their required safety training (OSHA, First Aid, CPR, etc.)
  • Partners with Safety dept. to investigate all accidents / “near misses” promptly and thoroughly, to ensure the incidents are communicated across the organization

Profitability:

  • Productivity: Oversee constant process improvement in the area of production and efficiency in our field labor. Efficiently manage fleet operations, such as: rentals, new equipment purchases, managing repairs, and equipment utilization etc.
  • Achieve minimum productivity requirements of 100% while striving for expected productivity requirements of 110%
  • Growth: Prospect for leads continually through interaction on job sites through sub and customer interaction while executing current project

Planning and Monitoring:

  • Forecast what is to be done on a weekly basis, when, and by whom. Analyze and forecast factors that affect results to maximum efficiency. Develop appropriate programs, strategies, and supervision
  • Share manpower, resources, and tools with all projects, departments, and branches as needed
  • Assist with developing the branch’s one and three-year plans
  • Anticipate problems and take necessary corrective actions
  • Ensure that our public image is maintained with all elements including our vehicle fleet and all correspondence
  • Execute coordination of day-to-day department activities. Follow guidelines as established by Position Description Authorities
  • Provide leadership to take charge of challenging projects, encourage teamwork, and supply the energy and enthusiasm to achieve company goals and objectives

Problem Solving:

  • Troubleshoot fleet problems

Operations:

  • Work closely with Director of Operations and peers to develop and implement strategy for Fleet Operations in support of the overarching strategy at MP Systems.
  • Lead a team of both union and non-union supervisors, administrators, tooling, road/ shop mechanics, logistic coordinators, fabricators, transporter drivers, yard management, and other duties as assigned.
  • Oversee the acquisition and outfitting of new vehicles
  • Ensure all direct reports comply with all MP System’s processes such as: purchasing, data entry into systems, POs, Capex, SOPs, etc
  • Monitor fleet branding and processes
  • Administer fleet licensing and titling to ensure vehicles are registered annually
  • Annual review of vehicle replacements for Department budgeting
  • Read industry publications to stay knowledgeable of new technologies and best practices
  • Communication with drivers and managers (vehicle/driver compliance issues)
  • Act as primary contact for fleet services maintenance vendor
  • Act as the primary contact and coordinate annual compliance requirements for vehicle allowance program
  • Attend seminars/conferences to network with other Fleet Professionals
  • Assist the Safety Group with driver training
  • Maintain vehicle and equipment records
  • Maintain up to date drivers list
  • Maintain and monitor internal gas & maintenance card program
  • Maintain and monitor telematics reporting and connectivity
  • Monitor CMV and CDL vehicles for compliance requirements
  • Monitor annual CPA programs with vehicle manufacturers

Employee Satisfaction:

  • Provide overall leadership to department while acting as a team player; lead by example; provide necessary and frequent communication to direct reports to ensure smooth and efficient operation of department

Qualifications and Requirements

This position requires a decisive leader with a passion for hands-on work in outdoor environments and a strong drive for construction project management work. Must have a desire to work in a team-based environment and contribute immediately.

  • High school education is required; Two-year technical or Four-year related degree or equivalent related experience preferred
  • Individual must be able to work independently, meet deadlines and budgets, work on multiple jobs simultaneously, and fulfill all job requirements within a timely fashion
  • Be willing and capable of completing personal development plans for self and subordinates preferred. Desire to learn and grow personally and professionally required
  • Ability to effectively utilize basic Microsoft products such as Word, Excel, and Outlook

Experience, Skill and Abilities

  • 5-10 years prior experience, preferably in the construction, renewable energy and wind turbine, or the road construction/DOT field
  • Knowledge of estimating, scheduling, and budget processes
  • Ability to manage risk & profitability successfully
  • Positive safety attitude and personal integrity – both are non-negotiable
  • Be highly customer-service oriented; ability to create new and maintain current customers

Physical Requirements 

Office and field environment requiring sitting and standing. Travel to various work sites is essential, exposing employee to outdoor elements, noise and the need to stand and walk.

European Wax Center

About European Wax Center

European Wax Center, Inc. (NASDAQ: EWCZ) is the largest and fastest-growing franchisor and operator of out-of-home waxing services in the United States. At more than 1,000 locations, we provide guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. We have revolutionized the waxing category with our innovative, signature Comfort Wax® and full collection of proprietary products to enhance and extend our guests' waxing services. Our brand is trusted, efficacious and accessible.

Industry
Beauty & Wellness
Company Size
5,001-10,000 employees
Headquarters
Plano, Texas
Year Founded
2004
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