Job Description

About the Role

We are seeking an experienced Operations Manager to lead the day-to-day operations of a growing F&B business in Riyadh. The role will be responsible for driving operational efficiency, maintaining service standards, managing teams, and improving overall business performance.

The ideal candidate brings strong hands-on F&B experience, commercial awareness, and a proven track record of managing teams, costs, and operational KPIs.

Key Responsibilities

• Oversee daily operations across F&B outlets, ensuring efficient and consistent execution
• Drive sales performance, profitability, and key operational KPIs
• Manage outlet teams, supervisors, and operational staff
• Ensure consistent standards across food quality, service, guest experience, and brand presentation
• Develop staffing plans, schedules, training programs, and performance objectives
• Monitor food costs, labor costs, inventory, purchasing, and wastage
• Review operational and financial performance and identify areas for improvement
• Work closely with Finance, HR, Procurement, Marketing, and other functions
• Identify operational challenges and implement practical solutions
• Ensure compliance with food safety, hygiene, health, and Saudi regulatory requirements
• Support new outlet launches, process improvements, and business expansion
• Prepare and present regular operational and performance reports to management

Requirements

• Bachelor's degree in Hospitality, Business Administration, F&B Management, or a related field
• 7+ years of F&B operations experience, including at least 3 years in a management position
• Experience managing multiple outlets, restaurants, or large-scale F&B operations
• Strong understanding of F&B cost control, inventory, P&L, and operational planning
• Proven ability to lead, develop, and manage large teams
• Strong commercial and analytical skills with a focus on business performance
• Excellent communication, decision-making, and problem-solving abilities
• Good understanding of the Saudi F&B market and applicable regulations
• Strong English communication skills; Arabic is an advantage
• Previous Saudi or GCC experience is preferred

Key Skills

F&B Operations | Multi-Outlet Management | P&L Management | Cost Control | Team Leadership | Inventory | KPI Management | Customer Experience | Food Safety | Operational Excellence