Job Description

Expedite Services – Operations Specialist - Atlanta, GA

NIGHT SHIFT - 11 pm - 7 am ideal- however flexible

About the Role
We don’t move freight. We move businesses forward. As a core part of our elite expedite team, you’ll be the force behind time-critical shipments that keep production lines running, aircrafts flying, and customers happy. This is a high-pressure, high-reward environment for professionals who thrive under intensity and take pride in delivering when no one else can.

What We Deliver
We specialize in lightning-fast, precision-driven logistics across North America. From Next Flight Out to international air charter, every move is a mission.

Our time-definite solutions include:

• Same-Day & Next-Day Air
• Next Flight Out (NFO)
• Expedited Ground
• Hand Carry / On-Board Courier (OBC)
• Dedicated Air Charter
• International Expedited Solutions

Industries served: automotive, aerospace, energy, production-line operations, and other sectors where downtime isn’t an option.

What Sets You Apart

• You excel when things get intense
• You communicate fast, clearly, and professionally under stress
• You’re not afraid of phones, follow-ups, or the unexpected
• You embrace accountability and deliver excellence
• You are extremely detail-oriented and fast with documentation
• You enjoy working solo but also thrive in a team

Technical & Administrative Skills

• Strong knowledge of U.S. geography and major logistics hubs
• Experience with Microsoft Outlook, Excel, and internal tracking software
• Ability to create, manage, and troubleshoot documentation in high volume
• Excel skills for tracking shipments, creating quotes, or compiling performance data

Ideal Candidate Profile

• Full-time availability + open to overtime
• Previous experience in expedite, airfreight, or time-critical logistics is a strong advantage
• Sharp problem solver with a customer-first mindset
• High integrity, work ethic, and attention to detail
• Excellent phone and email communication skills

Requirements

Your Responsibilities

• Route time-sensitive shipments for maximum speed and profitability
• Coordinate with airlines, drivers, delivery agents, and internal teams
• Own the customer relationship—communicate with confidence, urgency, and clarity
• Monitor every detail from booking through delivery with full visibility
• Solve real-time problems with calm under pressure and fast decision-making
• Support new and existing accounts with smart, tailored logistics solutions
• Build and manage relationships with top-tier carriers
• Generate accurate quotes, process documentation, and follow strict procedural compliance
• Collaborate with accounting to flag billing anomalies
• Provide after-hours emergency logistics support (overnight preferred: 11 PM–7 AM)