Job Description

Operations Manager

Scene 75 – Dayton, OH

Full-Time | Salary

Lead the Fun. Elevate the Experience. Build Something Memorable

At Five Star Parks & Attractions, we don’t just run entertainment centers—we create unforgettable experiences. From birthday parties to large group events, every visit is a chance to deliver energy, excitement, and lasting memories.

We’re looking for a high-energy Operations Manager focused on Groups & Parties to lead a dynamic team and take our guest experience to the next level. If you thrive in fast-paced environments, love hospitality, and have a background in catering, events, or food service management, this is your opportunity to shine.

Key Responsibilities

• Lead daily operations for group events, parties, and high-volume guest experiences
• Manage and develop a team of 15–50+ employees (customer service, attractions, and food & beverage staff)
• Oversee event execution, catering coordination, and guest satisfaction
• Ensure excellent service standards across hospitality, food service, and attractions
• Handle scheduling, staffing, and operational efficiency
• Maintain safety, cleanliness, and compliance standards
• Support special events, holiday operations, and peak business periods

Qualifications

• 1+ year of management experience in:

Restaurant Management
Catering / Banquet Management
Event Management
Hospitality or Guest Services

• Strong leadership, communication, and team management skills
• Experience in high-volume environments (restaurants, entertainment venues, hotels, etc.)
• Passion for customer service and guest experience
• Ability to multitask and manage events, staff, and operations simultaneously

Requirements

• Age 21+
• High school diploma or equivalent
• Food & Beverage or Catering experience REQUIRED
• Weekend and holiday availability
• Ability to stand for long periods and lift up to 39 lbs
• Valid driver’s license
• Authorized to work in the U.S.

Benefits

• Competitive salary
• Medical, dental, vision, life insurance
• 401(k) retirement plan
• Paid time off
• Career growth opportunities in a leading family entertainment company

Who This Role Is Perfect For

This role is ideal for someone who has experience in:

• Catering or banquet management
• Restaurant or food service leadership
• Event coordination or hospitality operations

If you love organizing events, leading teams, and creating memorable guest experiences— you’ll thrive here.

Our Commitment

Five Star Parks & Attractions is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Five Star Parks and Attractions participates in the E-Verify program

APPLY NOW!