Hato Hone St John

Operations Manager - Event Health Services

Hato Hone St John  •  Auckland, NZ (Onsite)  •  5 hours ago
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Job Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

He aha te tūranga - About the role:

The Event Operations Manager supports the National Operations Manager to deliver safe, high-quality Event Health Services across Aotearoa. The role is responsible for ensuring operational excellence, delivering on strategic priorities and contractual commitments, and building a high-performing, engaged team.

Working across a diverse portfolio of community, sporting, cultural and commercial events, you'll develop strong relationships with internal and external stakeholders, lead operational planning and delivery, and contribute to the ongoing growth and sustainability of Event Health Services.

This is a leadership role for someone who enjoys working in a fast-paced environment, solving complex operational challenges, and developing people to perform at their best.

This is a full-time permanent opportunity working 40 hours per week, Monday to Sunday based in Mt. Wellington, Auckland

Qualifications

Ko wai koe - About you:

You're an experienced operational leader who enjoys bringing people together to achieve great outcomes. You thrive in dynamic environments, can confidently balance competing priorities, and build trusted relationships with a wide range of stakeholders.

You'll bring:

  • Proven experience leading operational teams in complex or geographically dispersed environments.
  • The ability to translate strategy into practical operational delivery.
  • Strong leadership skills with a genuine passion for developing, coaching and supporting people.
  • Excellent relationship management skills with the ability to influence and collaborate across diverse stakeholder groups.
  • Sound commercial and operational judgement, with experience managing performance, resources and competing priorities.
  • A calm, solutions-focused approach with the resilience to adapt to changing operational demands.
  • A commitment to continuous improvement, innovation and delivering outstanding customer outcomes.
  • Excellent communication skills and the ability to build a positive, inclusive team culture.

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Thursday 23rd July 2026

For further information, please contact Nik Canoville, Recruitment Advisor, at nikki.canoville@stjohn.org.nz for a confidential discussion or phone 03 353 7110 Ext: 3345

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko tā mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

Hato Hone St John

About Hato Hone St John

Our Hato Hone St John people are passionate about serving their communities and caring for fellow New Zealanders. We are a charity and have a volunteer ethos, with paid and volunteer members working side by side towards our mission:

We step forward, when help is needed. For better. For life.

Ka tū ake, hei kaiāwhina. Mō te pai. Mō te orange.

Local and global

Hato Hone St John was founded in New Zealand in 1885 and is a part of the fabric of all communities throughout Aotearoa. St John is well known around the world for helping enrich the health and wellbeing of global communities. Although we operate and are funded entirely independently here in New Zealand, we’re proud to be a part of this important and long established Order.

Enhancing health and wellbeing

Those who work for Hato Hone St John are driven by the desire to help their local communities by providing essential health-related services. Our values - Whakaaro nui (We have open minds), Mahi tika (Do the right thing), Piritaha (We stand side by side), Mahi pono (We are straight up) and Whakapai ake (We make it better) - help us to achieve our vision of 'enhanced health and well-being for all New Zealanders'.

Hato Hone St John is at the frontline of medical response providing Ambulance Services throughout New Zealand. We’re also part of the broader landscape of health and social care, through our provision of first aid training, event medical services, medical alarms, youth programmes and a wide range of community programmes.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Auckland, NZ
Year Founded
1885
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