The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel management within the division. Additionally, this position is responsible for managing the revenue and cost elements for the division, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The Operations Manager is relied upon for the effective planning, delegating, coordinating, staffing, organizing and decision making to attain profitable results for the division.
Key Accountabilities:
• Ensure fair treatment of all personnel
• Establish and maintain high appearance standards throughout all operations
• Practice progressive discipline with all employee performance issues
• Ensure proper completion of paperwork for drivers including truck driver logs and vehicle inspections
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation
• Adhere to all wage and hour guidelines
• Establish priorities to meet customer service commitments
• Establish and review productivity standards at each phase of the operation
• Protect and preserve all assets
• Ensure all drivers are DOT compliant
• Be familiar with and ensure compliance with all DOT regulations
• Assist in the completion of scheduled route inspections
• Participate in revenue retention & growth objectives, productivity standards
• Review cost of operations, personnel needs
• Ensure Branch profit margins are met
• Promote an effective safety program
• Investigate accidents and prepare necessary paperwork
• Prepare the daily schedule
• Conform in all respects with applicable federal, state and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors
• Perform other duties and responsibilities as required or requested by management
Knowledge, Skills and Key Competencies:
• 3+ years of Managerial experience
• Pass DOT physical, drug screen and motor vehicle registration license check
• Proven leadership and communication skills
• Work in outdoor environment 20% of the time
• Work in motor vehicle traffic conditions occasionally
• Some travel required
#GFLTALENT
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation.
Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers.
We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements.
At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.
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GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols.
Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels.
Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales.
Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.
