Job Description

Lead Services. Build Teams. Change Lives.

• Bathurst, Sydney or Western Sydney
• SCHADS Level 5 + Travel Allowance
• Full-Time | Monday to Friday
• Travel & Overnight Stays Required
• Access to Salary Packaging options of over $15K

Lifestyle Solutions is seeking an experienced and dynamic Operations Manager to lead disability services across multiple locations in NSW. Reporting to the General Manager – Disability NSW, you'll provide leadership to frontline service leaders, drive operational excellence, and ensure high-quality outcomes for people with disability.

This is an exciting opportunity for an experienced people leader who thrives in a fast-paced environment, enjoys building high-performing teams, and is passionate about making a meaningful difference in the lives of others.

About the Role

As Operations Manager, you'll oversee a portfolio of disability services across 6-8 sites, leading a team of 6-7 direct reports and supporting service excellence across your region.

Your Key Responsibilities

• Lead and develop a team of Practice Leaders across your area
• Drive quality service delivery and positive participant outcomes
• Champion a strong culture of safety, compliance and safeguarding
• Support workforce planning, performance management and team development
• Build strong relationships with participants, families and stakeholders
• Contribute to service growth, innovation and continuous improvement
• Ensure services operate in line with NDIS requirements and organisational standards

What You'll Bring

• Minimum 5 years' experience within the disability, community services or human services sector
• Proven leadership experience managing multi-site operations and diverse teams
• Experience leading and coaching frontline leaders to deliver high-quality services
• Strong understanding of the NDIS and disability service delivery environment
• Excellent stakeholder engagement, problem-solving and decision-making skills
• Ability to manage competing priorities while driving performance outcomes
• Relevant qualifications and/or equivalent industry experience

Travel Requirements

• Regular travel across NSW sites and Office (based out of Bella Vista NSW) as part of the role
• Monthly visits to more remote service locations
• Overnight stays will be required when travelling to regional sites
• Travel allowance provided

What You’ll also Need (or can obtain)

• Current unrestricted full driver's licence is essential
• National Police Check
• NDIS Worker Screening Check
• First Aid and CPR Certificates

Why Join Lifestyle Solutions

• Join a purpose-driven not-for-profit organisation
• Lead passionate teams who genuinely make a difference
• Access ongoing leadership development opportunities
• Be part of a culture focused on innovation and continuous improvement
• Work for an organisation committed to inclusion, dignity and independence
• Competitive SCHADS Level 5 salary packaging benefits available
• Flexible base location – Bathurst, Sydney or Western Sydney
• Opportunity to WFH on occasion

Ready to lead with purpose?

If you're an experienced operational leader looking for your next challenge in the disability sector, we'd love to hear from you.

Apply now and help create a world where everyone has the opportunity to pursue their potential.

View a copy of the Position Description HERE

For any further details, please reach out to Natalia Reali at Natalia.Reali@possabilitygroup.com.au