Operations Manager (Construction)

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for an Operations Manager to join our team based at Purfleet.

As an Operations Manager you will lead and coordinate the operative team to deliver orders and services safely, efficiently and to the required quality standards. You will need to plan and organise resources effectively to meet agreed cost, quality and delivery commitments, ensuring excellent customer service.

Role Details:
• Annual salary of up to £52,0000 per annum, depending on skills and experience
• Potential annual-on-target bonus of up to 10% subject to business performance
• Role based: London East Hire & Service Centre, Purfleet, RM19 1RR
• Contract type: Permanent
• Company Car
• Eligible to join Private Medical Scheme
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year.

• Plan and allocate work to ensure safe, efficient and cost-effective operations.
• Ensure compliance with company safety, environmental and quality standards, including preparing RAMS and other required delivery documentation.
• Lead health, safety and environmental activities, including incident reporting, investigations and active team engagement in HSE initiatives and programmes.
• Motivate, coach and develop operatives to maintain high standards and ensure the required skills and qualifications are in place.
• Hold regular conversations with individuals and teams to set clear expectations, promote accountability and sustain high performance standards.
• Liaise with stakeholders to resolve operational challenges such as material shortages, programme deadlines or client requirements.
• Monitor refurbishment times and quality guides, ensuring adherence to standards.
• Plan and secure approval for overtime or changes to operating procedures where required.
• Build effective peer networks and stakeholder relationships, sharing best practice and contributing to continuous improvement.

• Contributory pension including life insurance benefit
• A range of dedicated health and wellbeing services
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• Opportunity for career progression
• A chance to give back to your community with an annual volunteering day

• Experience of working in site or yard operations with a good understanding of safe, efficient and compliant practices.
• Experience of supporting operational teams.
• Ability to plan work and resolve day-to-day operational challenges.
• Understanding of operational processes, methods and quality standards, with awareness of how they contribute to customer outcomes and cost efficiency.
• Effective communicator, able to build positive relationships with colleagues, contractors and stakeholders.
• Ability to plan and allocate work, clearly communicating tasks and expectations to operatives.
• Skilled in identifying day-to-day operational challenges and applying practical problem-solving.
• Confident in seeking guidance and escalating issues appropriately for approval or resolution.
• Good communication skills, with the ability to build effective working relationships with colleagues.