Voda Cleaning & Restoration of Chicago West is growing rapidly, and we are looking for a hands-on Operations Manager to help lead our team and support the next phase of our growth.
This is an opportunity for someone who wants more than a traditional management role. You will work directly with ownership, lead field technicians, oversee restoration and cleaning projects, improve processes, and help build a high-performing operation.
We are looking for a leader who takes ownership, solves problems, develops people, and is willing to lead from the front. This is not a desk-only position. The Operations Manager should be comfortable visiting job sites, communicating with customers, reviewing documentation, managing crews, and stepping into the field when needed.
Benefits & Perks
- Competitive salary
- Performance-based bonus opportunity
- Company vehicle
- Health benefits
- Paid time off
- Paid training and industry certifications
- Leadership growth opportunities
- Direct access to ownership
- Opportunity for advancement as the company grows
Responsibilities
- Lead, schedule, coach, and develop field technicians
- Oversee daily water restoration, mold remediation, carpet cleaning, and related service operations
- Manage projects from initial inspection through completion
- Conduct job-site inspections and quality-control checks
- Ensure work meets company, IICRC, and safety standards
- Assist field crews when additional leadership or support is needed
- Communicate with homeowners, property managers, commercial customers, adjusters, and vendors
- Ensure accurate job documentation, including photos, moisture readings, drying logs, equipment placement, and project notes
- Train technicians on restoration procedures, cleaning techniques, equipment, safety, documentation, and customer service
- Assist with estimating, job costing, project planning, and production management
- Monitor job profitability, labor utilization, equipment usage, and customer satisfaction
- Manage company vehicles, equipment, warehouse inventory, and supplies
- Assist with recruiting, onboarding, and developing technicians
- Participate in an after-hours/on-call rotation for emergency restoration work
- Work directly with ownership to achieve operational, revenue, and profitability goals
Qualifications
- Experience in restoration, cleaning, construction, home services, or field operations
- Previous experience leading technicians, crews, or projects preferred
- Strong leadership and communication skills
- Excellent organization and time-management abilities
- Strong customer-service mindset
- Ability to manage multiple projects and changing priorities
- Comfortable working in a fast-paced, hands-on environment
- Strong attention to detail, documentation, safety, and job quality
- Willingness to assist in the field when necessary
- Valid driver’s license with an acceptable driving record
- Comfortable using CRM, scheduling, estimating, and project-management technology
Preferred Experience & Certifications
Experience or certifications in the following areas are a plus:
- IICRC WRT
- IICRC AMRT
- Xactimate
- Water mitigation and structural drying
- Mold remediation
Don’t have every certification listed? We still want to hear from you. We are willing to invest in additional training and certifications for the right candidate.
Who Will Succeed in This Role?
The right person will enjoy leading people, solving problems, taking ownership, serving customers, and helping build a growing company.
About Voda Cleaning & Restoration
Voda Cleaning & Restoration provides professional residential and commercial cleaning and restoration services, including water damage restoration, mold remediation, carpet and upholstery cleaning, tile and grout cleaning, and related property services.
Voda Cleaning & Restoration of Chicago West is locally owned and operated and serves communities throughout Chicago’s western suburbs.
We are growing quickly, and our next Operations Manager will have the opportunity to play a meaningful role in shaping the future of the business.
If you are looking for a leadership opportunity where your performance, ideas, and work ethic can make a real impact, apply today.
Welcome to Voda Cleaning and Restoration!
Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.
At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.
What sets Voda Cleaning and Restoration apart?
- Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable.
- Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
- Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force.
- Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.
- Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.
- Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.
- Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.
So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us.
Join us and be a part of something extraordinary! Apply now and become part of a greater mission!
