Job Description
Industry: Logistics
The Operations Manager oversees daily logistics activities transportation, freight forwarding, warehousing, and customs clearance. The role ensures smooth, efficient, and cost-effective operations while improving processes, maintaining compliance, and supporting business growth.
Main Responsibilities:
- Manage day-to-day logistics operations and ensure on-time, accurate service.
- Implement and improve SOPs; track KPIs for delivery, quality, and efficiency.
- Solve customer issues quickly and coordinate with sales and customer service teams.
- Build strong relationships with key clients and suppliers.
- Lead and train the operations team; assign tasks and monitor performance.
- Ensure compliance with Cambodian laws, customs rules, and safety standards.
- Control operational costs, manage budgets, and negotiate with vendors.
- Prepare regular performance reports and support digital or process improve
Main Requirements: