The Royal Children's Hospital

Operations Manager (Child, Youth & Family). Permanent Full Time - Central Coast

The Royal Children's Hospital  •  Hybrid  •  2 hours ago
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Job Description

  • Experience supportive leadership, reflective supervision and professional development
  • Hybrid Work Model, Monthly RDO & $17,500 annual vehicle allowance
  • Generous Employee Benefits- Access to salary packaging, Fitness Passport + More!

At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.

From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives.

Join us to discover a purpose you can wrap your heart around!

Role: Operations Manager – Child, Youth & Family

Employment Type: Permanent Full Time

Location: Gosford, with hybrid working arrangements.

In this role you will lead the delivery and day to day operations of a diverse portfolio of services supporting children and young people across the Central Coast region including Intensive Therapeutic Care, Intensive Therapeutic Care - Significant Disabilities, Therapeutic Home Based Care Services and Foster & Kinship Care placements.

You will provide strong leadership and mentoring to staff supporting capability development and a positive team culture while overseeing budgets workforce and key stakeholder relationships

You will also focus on lifting operational performance, managing risk and driving continuous improvement across services contributing to quality outcomes for children, young people and families across the region.

Key Responsibilities:

  • Lead and develop high performing teams while creating a culture of accountability and support
  • Deliver therapeutic and child focused services that achieve positive outcomes for children and young people
  • Oversee program operations including budgets resources performance targets and continuous improvement
  • Ensure services meet organisational policies legislative requirements and quality standards
  • Build strong relationships with government community and internal stakeholders
  • Drive service improvements innovation and culturally responsive practices including engagement with Aboriginal and Torres Strait Islander communities

Skills & Experience

  • A recognised Degree level qualification in Human Services or a related field
  • Experience leading multi site, multidisciplinary teams in high pressure environments, ideally in child protection or out of home care
  • Good understanding of relevant legislation, compliance and regulatory requirements
  • Proven ability to manage budgets, competing priorities and deliver outcomes on time
  • Experience working with diverse communities including Aboriginal and Torres Strait Islander peoples
  • Strong communication and stakeholder engagement skills, with a collaborative leadership style
  • Well developed organisation and problem solving skills with the ability to stay effective under pressure
  • Comfortable using Microsoft Office and preparing clear reports and documentation,
  • Current driver’s licence

Successful candidates will be required to clear probity checks including National Criminal History Record Check, NSW Working With Children Check and NSW Residential Care Workers Register Check.

How to Apply

Include your resume and covering letter ( Including your nomination of preferred position) in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact Kristy Crowe via recruitment@lwb.org.au

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Sunday 21st June 2026

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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