Job Description

Location: Rowville,Victoria,Australia

The Operations Manager is responsible for leading and managing day-to-day operations across logistics, warehousing, and production functions for ANZ. This role plays a critical part in driving a strong Zero Harm culture, ensuring compliance with the IMI HSE Framework, and delivering efficient, cost‑effective, and high‑quality operational outcomes. The Operations Manager will oversee people, processes, and systems to optimise supply chain performance, meet customer service expectations, and support continuous improvement aligned with business strategy.

Key Responsibilities

HSE Leadership

• Lead the implementation, compliance, and continuous improvement of the IMI HSE Framework across ANZ.
• Drive a strong Zero Harm culture and ensure organisation-wide adherence to safety standards.
• Identify, assess, and mitigate safety and operational risks.
• Deliver continuous improvement initiatives aligned with annual HSE targets.

Operational, Warehouse & Production Management

• Oversee daily operations across production, warehousing, and logistics functions.
• Manage warehouse activities including receiving, storage, picking, packing, and dispatch.
• Oversee daily production to meet quality standards and On-Time Delivery (OTD) KPIs.
• Identify inefficiencies and implement process improvements to increase productivity and efficiency.

Logistics & Inventory Control

• Manage inbound and outbound logistics, including carrier selection and scheduling.
• Monitor delivery performance and resolve logistics and production issues.
• Maintain accurate inventory through cycle counts, audits, and stock control processes.
• Implement systems to reduce errors, shrinkage, and stockouts.

Team Leadership & Development

• Lead, coach, and develop production, warehouse, and logistics teams.
• Manage performance, identify training needs, and support employee development.
• Foster a positive, collaborative, and accountable team culture focused on safety and continuous improvement.
• Demonstrated capability in leading Award‑based employees.

Budget, Compliance & Stakeholder Management

• Manage operational budgets, resources, and costs effectively.
• Ensure compliance with legal, regulatory, ISO, and IMI HSE requirements.
• Partner with senior leadership and key stakeholders to align operations with strategic objectives.
• Track and report KPIs including order accuracy, OTD, productivity, and operational performance.

Requirements

• Bachelor’s degree in Business, Management, or a related field (Master’s preferred).
• Proven experience in operations management, logistics, warehousing, or production leadership roles.
• Strong leadership experience in driving HSE and safety culture.
• Excellent analytical, problem‑solving, and decision‑making skills.
• Strong communication, stakeholder engagement, and people leadership capabilities.
• Proficient in Microsoft Office, particularly Excel, reporting, and data management.
• Strategic thinker with attention to detail, resilient and adaptable in a fast‑paced environment.
• Results-driven mindset with a focus on continuous improvement.

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