Job Description

Operations Manager – In-Clinic Services (Wilmington, NC)
Salary: $55,000 – $70,000 annually, based on experience
Location: Onsite at our Wilmington, NC clinic

Ready to Help Our Clinic Thrive?

Do you love keeping things organized, solving problems, and creating systems that help teams succeed? Are you someone who thrives in a fast-paced environment — balancing staff coordination, clinic operations, and day-to-day problem-solving, all while making a meaningful impact?

If so, Treetop ABA may have the perfect opportunity for you as our Operations Manager – In-Clinic Services This role goes beyond traditional operations management — blending organization, collaboration, and leadership to help create a seamless experience for both families and staff.

Who We Are

At Treetop ABA, we provide compassionate, individualized ABA therapy to children and families across home, clinic, and community settings. We believe meaningful progress begins with strong clinical leadership, collaborative care, and a commitment to helping every child thrive. Our team is dedicated to delivering high-quality, child-centered services while fostering a supportive environment for both families and employees.

What You’ll Do

This role is focused on helping ensure our clinic operates smoothly, efficiently, and with a family-centered approach. You will support day-to-day clinic operations, staff coordination, and administrative processes while helping create a positive experience for families receiving services.

Your responsibilities may include:

• Assisting in overseeing clinic operations, including scheduling and staff workflows
• Supporting clinical and administrative staff with day-to-day operational needs
• Partnering with leadership to streamline processes and improve efficiency
• Helping ensure families feel supported and communication remains clear and responsive
• Planning and supporting clinic-based events and initiatives
• Supporting community outreach and liaison efforts to strengthen local partnerships

Schedule

• Typical hours: 7:30 AM – 5:30 PM
• Flexibility will occasionally be required to support staff trainings, clinic events, and other operational needs outside typical hours
• Based onsite at the Wilmington, NC clinic

What You'll Love About Working With Us

• Salary that matches your skills: $55,000 – $70,000 annually depending on experience
• Benefits that have your back:
• Health, dental, and vision insurance
• Life insurance
• 401(k) with company match
• Paid Time Off & Paid Holidays
• Paid Training
• Supportive team culture: Fun, collaborative, and focused on professional growth

This isn't just a job-it's an expedition with a mission. If you're ready to combine your professional strengths with a passion for helping families, let's start the journey together.

Apply today and begin your adventure with Treetop ABA.

Treetop ABA is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Requirements

What We're Looking For

• Must live within commuting distance of Wilmington, NC
• 2+ years of operations, administrative, or healthcare/ABA experience preferred
• Exceptional organization and customer service skills
• Strong communication and a flexible, problem-solving mindset
• Ability to work independently and as part of a team

Benefits

What You'll Love About Working With Us

• Salary that matches your skills: $55,000 – $70,000 annually depending on experience
• Benefits that have your back:
• Health, dental, and vision insurance
• Life insurance
• 401(k) with company match
• Paid Time Off & Paid Holidays
• Paid Training
• Supportive team culture: Fun, collaborative, and focused on professional growth