Job Description

Operations Manager

This is an onsite role based in Whiteland, IN

D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailer, and the clients they serve across the SMB and Consumer markets.

• We are empowered by our employee co-owners who provide the industry’s best service, and we promote a collaborative culture.
• We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
• As a D&H Co-Owner you receive numerous discounts on services.
• We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

Summary

The Operations Manager provides leadership, management, and effective communication to both customers and co-owners, while meeting operational and financial goals. Manages daily warehouse operations within assigned functional areas, ensuring execution of operational plans, productivity, and adherence to safety and quality standards. The successful person will be able to drive operational performance at the site level, focusing on productivity, quality, and cost metrics.

They will do this while maintaining the receiving, warehousing, and distribution operations with the established policies, practices and procedures during assigned shift, multiple roles and shifts are available. Those same policies and procedures need to be reviewed from a continuous improvement lens – and the Operations Manager should champion any improvements. We value a diverse culture at D&H and the successful individual should be able to interact and build strong relationships with internal and external customers. Our leaders drive our culture and this leader will need to demonstrate servant leadership that encourages change and creative problem-solving.

Responsibilities

• Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site
• Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed
• Maintain work schedules and work assignment
• Ensure time and attendance is properly maintained, monitored and approved in a timely manne
• Ensure efficient utilization of all equipment and the coordination of maintenance needs
• Maintain and model the 5S Workplace Organization standard; ensure all safety procedures and policies are followed
• Partner with staff to manage and always maintain appropriate stock
• Ensure compliance with specified contract metrics
• Maintain high standards of operational efficiency
• Ensure quality management system procedures are implemented throughout functional groups
• Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements

Required Qualifications:

• A minimum of 5 years in a supply chain, warehousing or distribution environment
• 3-5 years managerial/supervisory experience
• Proven track record of the ability to mentor and develop supervisors.
• Safety Management Experience
• Bachelor's or Master's degree preferred
• Inventory Control knowledge.
• Analytical reporting skills
• Lean, Six Sigma and Continuous Process Improvement knowledge and experience
• Experience in an AS9100 or ISO environment
• Warehouse Management Systems (WMS) experience
• Working knowledge of financial accounting, including developing and/or managing a P&L; experience with HR practices
• Ability to effectively manage changing and sometimes spiking volumes

Regular

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.