Job Description

Operations Manager

About NewCold

NewCold is a global leader in advanced food logistics. Our warehouses and transport network sit at the center of the food supply chain. Connecting the world’s major food manufacturers with retailers and food service providers.

Our goal is to keep the world’s food fresh and safe with our proprietary technologies and innovative solutions.

NewCold designs, builds, and operates state-of-the-art cold storage facilities that are highly automated. We push the boundaries of logistics with end-to-end storage and transport operations that add greater resilience, efficiency, and sustainability to supply chains on four continents. And we are growing rapidly.

To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us!

Your role as a Operations Manager

Key responsibilities

Pay Range

The typical pay range for this role is:

$95,000 - $110,000

This position is eligible for a bonus in addition to the base pay range listed above.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the salary band within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

NewCold also provides eligible employees with an opportunity to enroll in a full range of competitive benefit programs, generally including health insurance, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. In addition, we offer employees 4 weeks of accrued Paid Time Off as well as paid holidays throughout the calendar year.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, and date of hire.

We Are NewCold, a global leader in cold chain logistics with a focus on the development and operation

of large, highly automated cold storage. Learn more about us at www.newcold.com.

Position Overview

NewCold is seeking a Operations Manager to support warehouse to effectively manage the warehouse

team on site and provide a level of service in line with customer requirements, at a level of cost agreed

in the budget. To create and develop a professional culture on site, in line with our values and ensure

that a positive attitude to Health & Safety is embedded within the team on site.

Roles and Responsibilities

• Ensure a NewCold culture is apparent on the site resulting in employee engagement.
• Implement a cost-conscious culture in line with budgeted expectations, focused on achieving

high levels of customer service.

• Manage the team in line with company policy and ensure agreed health and safety standards

are met.

• Work with customers on improvement initiatives to reduce costs and/or improve service.
• Monitor and react to KPI results and working with the Site Manager to identify and share

improvement ideas, ensuring contractual customer KPI’s are met for service and quality.

• Creating a culture of a team focused on health, safety and quality in all aspects of warehouse

activity.

• Complete local KPI reports and share information internally, engaging the local team to search

for improvement opportunities.

• Closely monitor and control all expenditure, but with a real focus on payroll costs. React quickly

to adverse variances.

• Communicate structure on site to include daily team briefs and shift handover.
• Share regular meeting agendas with shifts and local management team.
• Conduct frequent checks on cleanliness and housekeeping to ensure compliance.
• Communicate with relevant parties any deviation from process, quality issues, and service

issues, or risk of failure in these areas.

• Complete agreed internal reporting and communication as required by Site Manager.
• Assist the operation as required by the site, including:

o Support Business Development initiatives as and when required.

o Share best practice and standards with colleagues in other NewCold sites and join

collaborative projects.

o Continually look to opportunities for improvement.

Experience

• 10+ years of experience in operational leadership (warehouse operations preferred)

Education/Certification

• Bachelor’s Degree in related field of study

#NCAJ

Who we are looking for:

We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast-moving environments. Our ideal candidate has:

Why join NewCold?

At NewCold, our people are our most valuable asset. We take pride in our team-oriented culture, where innovation and collaboration are at the heart of everything we do.

What we offer

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

Whether you’re a seasoned expert or just starting your career, NewCold provides the opportunities and challenges that allow you to grow and excel. Ready to turn your curiosity into impact?

How to apply:

If you are interested in this vacancy and would like to apply, please make sure that you leave your CV in English. Suitable candidates will be invited for a first interview with the hiring manager. A second interview will follow with a wider group of NewCold team members.

Can we welcome you on board as our new Operations Manager and help continue our successful growth?

NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.