ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
Our Operations Managers drive immense business and personal growth within ShipMonk’s rapidly expanding fulfillment network. Operations Managers will lead either a functional operation (Inbound, Outbound, Inventory, etc.) or an entire operational shift within a ShipMonk fulfillment center. You will be responsible for leading, developing, and engaging a team of ShipMonk leaders; with one of your main focuses being to inspire, mentor, and coach your team to constantly improve and grow as individuals and professionals.
To achieve this, Operations Managers must be creative problem solvers who are able to think outside the box, interpret and act upon data, deliver effective feedback at all levels, and achieve quantifiable business results that drive productivity and efficiency gains.
What you'll do:
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About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant- first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Since 2014, ShipMonk has operated with a singular guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to the things that matter most in their businesses. Put simply, here at ShipMonk we help ecommerce brands STRESS LESS and GROW MORE.
Headquartered in Fort Lauderdale, FL, ShipMonk proudly employs 2,000+ team members across a network of 11 state-of-the-art facilities located throughout the US, Canada, and Europe. We are America’s fastest-growing third-party logistics provider (3PL) for DTC, B2B, and retail fulfillment, specializing in the facilitation of sustained growth for ecommerce brands of all sizes across all verticals. Our enterprise-level fulfillment services stand out amongst other 3PLs thanks to our seamless integrations, superior shipping rates and services, and powerful order, inventory, and warehouse management technology.
Each year, ShipMonk is recognized by ecommerce industry leaders and publications for our commitment to innovation. For example: The Inc. 5000 List of America’s Fastest-Growing Private Companies for eight consecutive years, Deloitte’s Technology Fast 500™️, and Entrepreneur Magazine’s 360 List of Best Entrepreneurial Companies in America. Most recently ShipMonk was recognized as a Business Intelligence Group “Company of the Year” for the third year in a row, and ShipMonk founder Jan Bednar was named a National Winner in Ernst & Young’s Entrepreneur of the Year®️ Awards.
