Operations Manager

Elis is an international multi-service provider, offering textile, hygiene and facility services solutions, and we're on an exciting growth journey, looking for top talent to help us accelerate our expansion. We are not just building a business; we are creating a workplace where ambition and enthusiasm are rewarded and where every individual can make a lasting impact. We pride ourselves on being a meritocracy where performance is recognized and achievements are celebrated.

Our employees are driven by a shared commitment to our core values: Respect, Integrity, Exemplarity, and Responsibility.

Continuous Improvement

• Run continuous improvement discussions/forums and quality circles to investigate and analyse all production related issues and to ensure ongoing continuous improvement.
• Ensure compliance with quality standards and requirements, analysing the results and ensuring corrective action is implemented to continuously improve the working environment.
• Generate and analyse reports/KPIs, making recommendations on trends, improvements and corrective actions to achieve and enhance operational excellence.
• Liaise and work with other departments to ensure any issues are resolved as quickly as possible.
• Liaise with customers where appropriate to ensure service commitments are realised and keep in contact with the service teams to update on issues and agree corrective actions as required.
• Contribute to the reduction of impact to the environment e.g. energy usage.

Production

• Effectively plan, organise and coordinate resources to meet the production requirements of laundering all pieces on time in full (OTIF) and to the specifications within the client contracts.

Finance

• Develop, propose and agree functional budgets with General Manager, monitoring, managing and controlling all activities in accordance with the agreed functional budget, investigating and resolving any variances.
• Work with the GM to develop strategic plans for all operational activity and capital requests.
• Ensure productivity, cost effectiveness, quality and service in the production process of all lines.

Leadership and Management

Lead, develop, and motivate high-performing teams
Support strategic planning alongside the General Manager
Build strong cross-functional collaboration and a “One Team” culture

• Proven experience in operations, production, or supply chain management
• Strong leadership and people management capability
• Excellent communication and stakeholder engagement skills
• Analytical mindset with strong problem-solving ability
• Experience managing budgets and forecasting
• Ability to drive performance and continuous improvement
• Degree-level education or equivalent experience preferred
• Lean / Six Sigma experience desirable

• 33 Days Holiday
• Company Pension
• Employee Assistance Programme
• Life Assurance
• On-site Parking
• Private Medical

• Competitive salary
• 33 days holiday (including bank holidays)
• Bonus scheme
• Private medical insurance
• Employee Assistance Programme (EAP)
• Onsite parking