Job Description

Job Purpose or Objective(s): The Operations Manager provides operational support for procurement functions to ensure consistent execution of procurement processes while supporting compliance with established CNO policies and procedures and protecting tribal sovereignty. They will also serve as a centralized operational resource responsible for training support, process consistency, issue identification, and workflow coordination across procurement.

Primary Tasks:

1. Identify operational issues, process breakdowns, and compliance risks; document findings and coordinate corrective actions with appropriate stakeholders.

2. Develop, coordinate, and maintain training materials, job aids, and procedural documentation to support procurement and contract administration functions.

3. Support onboarding and ongoing training initiatives to ensure consistent understanding of procurement processes, systems, and requirements.

4. Promote continuity and synergy across procurement by reinforcing standardized workflows and consistent process application.

5. Assist in the development, documentation, and maintenance of standard operating procedures (SOPs) to support operational efficiency, consistency, and audit readiness.

6. Support the implementation, configuration, and adoption of ERP/MRP procurement systems and contract management software from an operational and training perspective.

7. Support coordination between Procurement and Legal to ensure timely contract review, execution, and compliance with organizational policies and procedures.

8. Responsible for identifying departmental process gaps.

9. Support reporting, documentation, and audit readiness efforts related to procurement operations.

10. Ensure operational practices support protection of tribal sovereignty and compliance with applicable policies, procedures, and organizational standards.

11. Perform other duties as may be assigned.

Required Education and experience:

• Bachelor’s degree in business or related field or comparable experience
• Experience with ERP/MRP systems
• Experience in procurement operations or related support functions
• Excellent verbal and written communication skills
• Knowledge of Word, Excel, Power Point, and Outlook
• Demonstrated ability to identify operational issues, document findings and support process improvements
• Self-Starter with excellent organization skills
• Three (3) years of experience in Procurement

1. Identify operational issues, process breakdowns, and compliance risks; document findings and coordinate corrective actions with appropriate stakeholders.

2. Develop, coordinate, and maintain training materials, job aids, and procedural documentation to support procurement and contract administration functions.

3. Support onboarding and ongoing training initiatives to ensure consistent understanding of procurement processes, systems, and requirements.

4. Promote continuity and synergy across procurement by reinforcing standardized workflows and consistent process application.

5. Assist in the development, documentation, and maintenance of standard operating procedures (SOPs) to support operational efficiency, consistency, and audit readiness.

6. Support the implementation, configuration, and adoption of ERP/MRP procurement systems and contract management software from an operational and training perspective.

7. Support coordination between Procurement and Legal to ensure timely contract review, execution, and compliance with organizational policies and procedures.

8. Responsible for identifying departmental process gaps.

9. Support reporting, documentation, and audit readiness efforts related to procurement operations.

10. Ensure operational practices support protection of tribal sovereignty and compliance with applicable policies, procedures, and organizational standards.

11. Perform other duties as may be assigned.

• Bachelor’s degree in business or related field or comparable experience
• Experience with ERP/MRP systems
• Experience in procurement operations or related support functions
• Excellent verbal and written communication skills

• Knowledge of Word, Excel, Power Point, and Outlook

• Demonstrated ability to identify operational issues, document findings and support process improvements
• Self-Starter with excellent organization skills
• Three (3) years of experience in Procurement

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

• Free gym membership
• Free access to employee health clinic
• Free lunch for casino & resort associates
• Earned wages access once per week for hourly Associates
• Pet insurance
• Paid vacation / sick time
• Medical / Dental / Vision
• 401(K) with company match
• College tuition reimbursement
• Short-term disability, long-term disability, and family leave
• Employee assistance program
• Employee prescription program
• CNO Paid Life Insurance
• Teladoc
• On Site Dental Clinics (Jet Dental)
• On Site Mammogram Services
• Free diabetes and hypertension monitoring benefit (Livongo)
• Accolade- Concierge Benefits Program
• Wellness Program that equals savings on health insurance cost (Virgin Pulse)
• Maternity Care Program
• (Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

• Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
• Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
• Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates

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