We are now accepting applications for the following position:
OPERATIONS MANAGER
RESPONSIBILITIES INCLUDE:
• Oversee daily beach operations including beach chair management,
cabana and equipment rentals, and overall beach service flow.
• Manage and supervise a team of approximately 18-20 beach and service
team members.
• Ensure all beach areas are properly set up, maintained, and secured
throughout the day.
• Maintain operational readiness for peak periods and high-volume days.
• Ensure exceptional guest satisfaction from arrival through departure.
• lead the team in delivering service aligned with Forbes hospitality
standards.
• Engage with guests on the beach to resolve issues and enhance
experiences.
• Monitor guest feedback and implement service improvements where
necessary.
• Oversee the beach F&B service cycle including order taking, food and
beverage delivery, and clearing of service items.
• Ensure efficient service of bento boxes and beach dining offerings.
• Coordinate closely with the kitchen, bar, and restaurant teams.
• Monitor beach F&B inventory and ensure proper stock levels.
• lead, coach, and motivate the beach operations team.
• Establish and enforce service standards and operational procedures.
• Conduct daily briefings to ensure team alignment with service
expectations.
• Support staff training to maintain Forbes-level service standards.
• Ensure the highest standards of beach cleanliness and presentation.
• Monitor removal of used equipment, food containers, and service items
from the beach.
• Maintain a safe and visually appealing beach environment.
• Serve as the primary liaison between Bonny Moon Beach Club and
neighboring hotels including Kimpton Seafire Resort+ Spa and Hotel
Indigo Grand Cayman.
QUALIFICATIONS:
• Minimum 5-7 years of hospitality operations experience, in luxury beach
clubs or resort environments.
• Strong background in guest service leadership and team management.
• Experience overseeing operations in high-volume environments.
• Proven ability to manage teams of 15+ staff members.
• Knowledge of luxury service standards (Forbes or similar) a must.
• Experience working
Salary: USD$70,000- USD$90,000 Per Annum
Benefits In accordance with Cayman Islands law
Location: Bonny Moon Beach Club, Grand Cayman
Employment Type Full-Time
Multiple industries, one common purpose: to stimulate sustainable economic growth and enhance the quality of life in the Cayman Islands.
The Dart companies operating in the Cayman Islands are owned by Ken Dart, a sophisticated investor and innovative entrepreneur who chose Grand Cayman as his home and as the headquarters for his global operations. As a British Overseas Territory, the Cayman Islands offers a desirable combination of political stability, tax neutrality, access to world class professional services and a legal system based on English Common Law. The Cayman Island’s success as a global financial centre, its thriving tourism industry, close proximity to the U.S. and physical beauty add to its appeal.
Guided by his vision and values, the Dart group is known as a best-in-class real estate developer. To complement the direct benefits of employment and economic growth, we support non-profit endeavours which aim to address important unmet needs of our community, enrich lives and enhance our shared environment. Our growing team pursues excellence and innovation across multiple industries including Islands hospitality, entertainment, biotech, education and technology.
Read our online community guidelines here: https://www.dart.ky/online-community-guidelines/
