Eurostars Hotel Company is the hotel chain of Grupo Hotusa, which includes the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites.
Currently, our portfolio boasts over 250 hotels spanning across more than 20 countries worldwide. Our activity is backed by significant know-how that is reflected in all areas, from hotel management to brand values and guest experience care.
Do you want to join us in our 4* hotel in Washington, D.C.?
We are looking for an Operations Manager.
What will you be responsible for?
Supervise and lead the operations team, including department supervisors and service personnel.
Coordinate the daily operations of the different departments of the hotel.
Ensure that all operational procedures are being followed in accordance with established quality and safety standards.
Implement continuous improvements in operational processes to increase efficiency and customer satisfaction.
What are we looking for?
Previous experience of at least 4 years in operational management roles in the hotel industry, preferably in luxury hotels.
Excellent leadership skills and ability to motivate and guide a team.
Strong problem-solving skills and ability to make quick, effective decisions.
Customer orientation and commitment to excellence in service.
College degree in Hospitality, Business Administration or related field (preferred).
What do we offer?
At Eurostars Hotel Company, you can be part of a leading company in the travel sector, constantly growing and expanding globally, which invests in the continuous professional development of its team.
Moreover, by being part of Eurostars Hotel Company, you can enjoy the following benefits:
If this project interests you and you believe you fit the profile, we would love for you to apply for the position. Or, if you know someone who might be interested, feel free to share this offer.
Grupo Hotusa is an international tourism group with almost half a century of experience in the hotel and tourism sector. Founded in 1977, it has built a diversified model structured around three main business areas: Eurostars Hotel Company, its hotel management division, with more than 300 hotels in 23 countries and seven brands — Eurostars Hotels, Áurea Hotels, Dorma Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels and Tandem Suites; Keytel, specialised in services and solutions for independent hotels; and Restel, focused on international hotel booking and distribution.
The company understands tourism as a true Industry of Happiness: a strategic activity with the capacity to contribute to the development of destinations, generate opportunities and strengthen the link between economy, territory and culture. From this perspective, the group combines its hotel expertise, commercial capabilities and innovation to move towards a more responsible and sustainable tourism model.
This commitment to the future of the sector is also reflected in its teams. Today, Grupo Hotusa is made up of more than 6,000 professionals who share a way of working based on dedication, a vocation for service and creativity. Building on this culture, the company is committed to internal talent and professional development, creating new opportunities for growth with a clear objective: to continue contributing to and transforming the future of the tourism industry.
