Job Description

Agency

Aga Khan Foundation

Salary

Salary and package to attract the best candidate

Region

Middle East

The requirements

Some jobs fill your time and some income; others give your career meaning.
OHF is looking for people who care, who are curious, committed, and willing to learn. People who are not just looking for a role, but for a chance to contribute, make a change, learn, grow, and be part of something human that truly matters. If this resonates with you, we would be glad to hear from you.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s preferred)
• Minimum of 8–10 years of progressive experience in operations management, preferably within the development or non-profit sector
• Proven experience in systems implementation
• Strong leadership, problem-solving, and stakeholder management skills
• Familiarity with donor compliance frameworks and international NGO operations

Om Habibeh Foundation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description outlines the general nature and key responsibilities of the position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. OHF reserves the right to modify job duties or job descriptions at any time.

All offers of employment will be subject to satisfactory references and appropriate screening checks, including criminal record checks. OHF also participates in the Inter-Agency Misconduct Disclosure Scheme. You can find out more about this scheme on this link: https://misconduct-disclosure-scheme.org/

A disclaimer: "Please note that, due to advertisement space limitations, this vacancy notice contains a summarized version of the role profile. The complete Job Description and full Terms of Reference will be provided to shortlisted candidates in advance of the final interview process to ensure full transparency and informed engagement."

The position

BACKGROUND

Om Habibeh Mohamed Shah Aga Khan Foundation (OHF) is an Egyptian non-profit foundation serving the people of Aswan for over 35 years. The foundation is an affiliate of the Aga Khan Development Network (AKDN), which supports over 1,000 initiatives in over 30 countries around the world.

The Foundation was established by Om Habibeh Mohamed Shah Aga Khan, whose enduring legacy in Aswan reflects a deep and personal commitment to the well-being, dignity, and development of local communities. Her vision continues to guide OHF’s work, anchoring it in compassion, service, and long-term partnership with the people of Aswan.

OHF’s core objective is to improve the quality of life of vulnerable and underserved communities through integrated, sustainable development approaches. The Foundation works across key sectors including education, health, economic inclusion, agriculture and food security, civil society strengthening, women’s empowerment, and early childhood development.

POSITION OBJECTIVES:

The Operations Manager provides strategic leadership for OHF’s operational functions while driving the organization’s digital transformation agenda.

KEY RESPONSIBILITIES:

Strategic Leadership and Planning

• Lead and oversee the overall operational strategy to ensure efficiency, cost-effectiveness, and alignment with OHF’s strategic goals.
• Oversee an integrated digital transformation roadmap to modernize processes and systems across departments.

Operations and Administration Management

• Oversee daily operations, including procurement, logistics, IT, and facility management.
• Ensure operational systems, processes, and policies support the organization’s strategic objectives and regulatory compliance.
• Strengthen internal controls, risk management, and accountability across all operational activities.

Logistics Oversight

• Procurement compliance: Explicit mention of reviewing/approving high-value procurements, tenders, leases, and framework agreements.
• Fleet management: Standards for allocation, safe use, rental agreements, fuel/maintenance systems.
• Warehouse & inventory systems: Storage, distribution, and reporting for program stocks; trial of inventory systems (especially pharmaceutical).

Asset Management

• Asset registers: Ensure all program/operations assets are logged, tagged, and tracked.
• Lifecycle management: Procedures for issuing, maintaining, and disposing of assets.

Leadership, People Management, and Capacity Building

• Provide leadership, coaching, and performance management to the operational team.

Financial and Resource Management

• Oversee the operational budgeting process, ensuring optimal resource allocation and cost efficiency.
• Monitor expenditure and ensure value for money across all operational and digital investments.
• Contribute to financial sustainability by identifying operational efficiencies and process improvements.

Compliance, Risk, and Quality Assurance

• Ensure compliance with OHF, AKDN, donor, and legal standards in all operational activities.

Emergency Preparedness

• Framework agreements & supplier databases: Strengthen readiness for rapid response.

Training & Capacity Building

• Orientation & refresher training: For operations staff on SOPs, forms, compliance, and record-keeping.

Audit & Compliance

• Address audit findings and ensure adherence to donor requirements
• Support the development and standardization of operational manuals and tools