Job Description

Job Title: Operations Manager
Location: Orlando, FL

Primary Purpose:

The Operations Manager will oversee all operations and staff for building technology projects, ensuring efficiency, quality, and safe practices across all phases of work.

Key Responsibilities:

• Lead, mentor, and manage project managers, trades supervisors, and assigned staff.

• Oversee operational execution of projects from start to finish.

• Collaborate with engineering, programming, and cross-functional teams to ensure on-time delivery and continuous product improvement.

• Support the sale, design, and installation of company products.

• Analyze and implement improvements to enhance quality, efficiency, and cost-effectiveness.

• Monitor staffing needs, manage schedules, and ensure adequate team coverage.

• Provide regular updates and progress reports to senior management.

• Maintain a safe, injury-free workplace.

• Perform other duties as assigned.

Requirements & Qualifications:

• Bachelor’s degree required.

• Minimum 10 years of industry experience with at least 5 years in a management or supervisory role.

• Strong market knowledge and technical/application expertise.

• Excellent communication, customer service, and leadership skills.

• Ability to adapt in a fast-paced, dynamic environment and manage multiple priorities under pressure.

• Valid driver’s license and authorization to work in the U.S.

• Ability to pass pre-employment screenings and travel as needed.

Skills & Competencies:

Action-oriented, approachable, business acumen, decision-making, delegation, problem-solving, planning, motivating others, organizational agility, and integrity.

Working Environment:

This role operates in a professional office or remote home office and may involve periods of stress. Standard office equipment is used regularly.