Job Description

Manages warehouse, logistics, and customer support operations at the branch level to ensure service excellence and stock accuracy.

Key Responsibilities:

• Supervise dispatch, receiving, stock control, and driver teams.

• Oversee branch stocktake and inventory accuracy.

• Monitor logistics performance and on-time delivery.

• Manage support staff and the customer collection area.

• Ensure safety, housekeeping, and operational efficiency.

Essential Requirements:

• 5+ years in logistics or operations management.

• Strong organisational and staff supervision skills.

• Knowledge of stock systems and basic financial controls.

Beneficial Requirements:

• Distribution centre or warehouse systems experience.

• Forklift or stock movement exposure.

Work Environment & Compensation:

• Location: Regional Office.

• Travel Requirements: Minimal.

• Working Hours: Standard with operational coverage.

• Compensation Range: In line with relevant industry benchmarks for Paterson grade.

Organisational Context

At EM, we are driven by the purpose of “Making connections, powering tomorrow.” We power our customers’ worlds by integrating quality products into innovative solutions, supported by people who are passionate about service.

• Vision: Advance the lives of every person in Southern Africa sustainably through electrification and automation.

• Mission: Connect with customers by deeply understanding their evolving needs; promote brands and solutions to solve tomorrow’s problems today; and partner across the value chain in a sustainable, easy-to-do-business way.
  

Values:

• Open – We communicate honestly and transparently, listening deeply to differing views.

• Loyal – We serve our customers, colleagues, and manufacturers with integrity and dedication.

• Brave – We go beyond comfort zones, taking on new challenges with courage and vision.