Job Description

About the Role

As an Operations Manager, you will oversee day‑to‑day site operations and ensure smooth, efficient, and safe workflows across the business. You will coordinate with teams such as Engineering, Logistics, Quality, HR, Finance, and QHSE to deliver strong operational and financial results. This role involves leading people, optimizing processes, supporting continuous improvement, and ensuring that customer expectations are met through reliable operational execution.

You will play a key role in aligning people, processes, and technology to achieve long‑term business goals and contribute to a culture of collaboration, safety, and continuous improvement.

This role requires on‑site presence in Hoofddorp.

How You Will Contribute

• Lead and manage site operations to ensure performance targets, budgets, and service levels are achieved.
• Supervise, guide, and develop teams across operations, ensuring clear task allocation, performance management, and ongoing coaching.
• Drive continuous improvement initiatives, operational excellence, lean activities, and engineering change processes.
• Coordinate inventory control processes across sites, ensuring alignment with customer and vendor requirements and service-level agreements.
• Collaborate effectively with internal partners to support a smooth information flow and deliver strong customer satisfaction.
• Oversee the development and implementation of operational policies, procedures, and best practices.
• Ensure safety, compliance, and QEHS requirements are followed at all times.
• Serve as a key point of contact for customer communications, escalations, and strategic discussions.
• Participate in internal and external audits and ensure accurate and timely reporting.
• Represent DP World positively by role‑modeling company values and behaviors.

What You Will Bring

• Proven experience in operations management or a related environment, ideally including 5+ years in production or logistics leadership.

• Strong analytical skills, with the ability to work with datasets, understand KPIs, and translate operational needs into clear insights or dashboards.

• Effective leadership skills with experience supervising teams and fostering a collaborative, inclusive working environment.
• Strong communication and interpersonal abilities, with confidence engaging stakeholders at all levels.
• Ability to manage multiple priorities, maintain attention to detail, and deliver results within agreed timelines.

• A proactive mindset with strong initiative, adaptability, and flexibility — comfortable taking on challenges and navigating change.

• Strong attention to detail and problem‑solving abilities, with a focus on delivering high‑quality outcomes.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW
To Change What's Possible For Everyone

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