ABM Industries

Operations Manager

ABM Industries  •  $130k/yr  •  Cambridge, MA (Onsite)  •  4 days ago
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Job Description

Compensation: $129,500.80 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program


Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program


Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

The Operations Manager is responsible for the oversight of day-to-day operations and administrative activities of Facilities and Janitorial staff. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, inventory control of equipment and supplies, and ensures staff is providing and maintaining acceptable maintenance and janitorial practices for the assigned buildings.

Shift: 8:00AM - 5:00PM EST

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM

ABM Benefits Information

  • Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins.
  • Control supplies, equipment, and personnel necessary to meet customer specifications.
  • Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
  • Manage the company’s quality control monitoring and safety programs at the assigned buildings.
  • Conduct quality of service inspections at assigned buildings.
  • Attend ABM training workshops when scheduled.
  • Develop operational improvement plans and implements process changes within assigned buildings.
  • Ensure compliance with company policies and procedures and all federal, state and local government regulations.
  • Ensures that reactive and preventive maintenance activities are appropriately balanced; monitors current and deferred maintenance backlogs; adjusts priorities and/or resources as needed and ensures that deferred maintenance is adequately documented.
  • Reviews completed work regularly and ensures that quality standards are met or exceeded to the satisfaction of the customer. Utilizes the maximum capabilities of ABM’s Computerized Maintenance Management System (CMMS).
  • Manage and provide leadership to Supervisors, and Lead personnel assigned to the buildings.
  • Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints, resolving problems, and terminating employees.
  • Perform other duties as assigned
  • Must have a High School diploma and a minimum of 7 years of supervisory experience in a commercial or industrial facilities maintenance environment.
  • Bachelor’s degree is preferred with a minimum of 5 years of relevant experience.
  • Strong knowledge of crafts within Facility Operations to include commercial or industrial electrical, plumbing, painting, and carpentry.
  • Strong knowledge of maintenance management principles and concepts including work standards and methods, facilities planning, economic analysis, production flow, material handling, and project management.
  • Must have working knowledge of OSHA safety regulations and chemical handling/storage procedures.
  • Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.
  • Valid driver’s license.

Computer Skills

  • Intermediate skills with Microsoft Office applications (Word, Excel, Outlook)
  • Basic skills in CMMS software preferred


ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com

ABM Industries

About ABM Industries

ABM is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit www.ABM.com

Industry
Facilities & Workplace
Company Size
10,000+ employees
Headquarters
New York
Year Founded
1909
Website
abm.com
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