Job Description

Focused on leading business operations, data utilization and process improvement

Responsibilities

• Plan and organize operational workflow.

• Communicate expectations for departmental operations, processes, procedures and requirements

• Drive and coordinate effective data delivery as well as issue resolution across multiple teams

• Collaborate with both internal and external teams to facilitate a seamless client and associate experiences

• Foster a high-energy, client-centric operation based on accountability and engagement

• Develop and measure performance objectives and metrics to gauge and enhance operational effectiveness

Qualifications
Required

• Bachelor's degree or equivalent relevant work experience

• At least 4 years of experience in operational analysis or process delivery

• Skilled at business analysis with quantitative, analytical and organizational skills.

• Effective and efficient communication skills

• Ability to organize, prioritize and schedule a high workload

• Ability to coordinate processes between departments and motivate others

Preferred

• Experience designing, implementing and managing business operations

• Ability to analyze financial data and prepare operations budgets

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, which is provided at Netsmart’s sole expense.