Shift: 2nd Shift
Schedule: Based on business and operational needs
Job Type: Full-Time
Road & Rail Services is seeking an experienced Operations Manager to provide hands-on leadership for our vehicle shuttle operation. This is a working management position for someone who is comfortable leading employees in the field, solving operational challenges, and maintaining a strong focus on safety, productivity, and customer service.
The Operations Manager reports directly to the Terminal Manager and will oversee daily activities on 2nd shift. Candidates must be flexible, as hours may change based on customer volume and business needs. Weekend and holiday availability may also be required.
The Operations Manager will provide direct leadership and operational oversight, including:
Coordinate daily staffing, assignments, and workflow for the shuttle operation
Interview candidates and assist with hiring decisions
Train, coach, and develop new and existing employees
Conduct safety meetings and reinforce safe work practices
Monitor employee attendance, performance, productivity, and quality
Ensure associates understand job instructions, site SOPs, and customer requirements
Address employee and operational issues as they arise
Maintain compliance with applicable OSHA, EPA, FRA, and DOT regulations
Ensure company and customer safety policies are consistently followed
Monitor operational performance against productivity and financial expectations
Develop and implement corrective actions when performance goals are not being achieved
Communicate staffing, safety, productivity, and operational concerns to the Terminal Manager
The ideal candidate has 3+ years of relevant operations, logistics, transportation, automotive, or management experience and is comfortable working in an active outdoor environment.
Qualifications include:
Previous leadership or supervisory experience
Strong communication and organizational skills
Ability to coach employees and hold teams accountable
Valid driver's license
Ability to safely operate automatic and/or manual transmission vehicles
Ability to work a flexible schedule, including weekends, holidays, and on-call periods as required
Ability to work outdoors in heat, cold, rain, dust, and noisy conditions
Ability to climb ladders and work at heights exceeding 16 feet
Ability to properly wear required PPE
Road & Rail Services offers:
401(k) with company match
Career development and advancement opportunities
Veteran-friendly workplace
Promote-from-within culture
Since 1987, Road & Rail Services has provided rail, automotive, terminal, and transportation services throughout North America.
Apply today to join our team and take the next step in your operations leadership career.
Road & Rail Services is a recognized industry leader and a top-tier provider of rail related services to railroads, to rail shippers, and to railcar owners. With a reputation for excellence, the Company provides service solutions with competencies in train operations (railcar switching and shortline operations), in maintenance operations (rolling stock, infrastructure, and track assets), and product handling. Road & Rail Services has operations in 18 states and has a significant impact on the North American rail network, as recognized by numerous industry awards. The Company enhances operating velocity and asset condition within the automotive, aggregate, coal / utility, intermodal, paper, and steel / metals industries.
