Ricoh Hong Kong Limited

Operations Management– Back Office –VP

Ricoh Hong Kong Limited  •  Hong Kong, HK (Onsite)  •  2 days ago
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Job Description

About Us:
Huatai International Financial Holdings Company Limited (“Huatai International” or “the Company”), is the only overseas wholly-owned or controlled subsidiary of Huatai Securities. Huatai International is the Huatai Group’s international arm which plays as a crucial role in the group's internationalization strategy by:
a) not only providing offshore capital market services (and a global business platform) but also provides onshore clients with valuable cross-border capital market services (aligned with the mainland China government’s policies and commercial intentions);
b) actively making use of Huatai Securities’ leading position, distribution network and customer base in mainland China;
c) integrating on a global basis across many jurisdictions and regions, a successful and fully integrated international financial platform with innovative financial services solutions.

Huatai International operates as a holding company for consolidating all of the group’s cross-border businesses and companies under one umbrella, offering a truly unified and international business platform. In recognition of such international strength, the renowned international rating agency Standard and Poor’s has assigned Huatai International a “BBB+” rating (for long term) and “A-2” (for short-term).

  • Support the Head of Back Office in managing the daily operations function across settlement and clearing, payment controls, static data, reconciliation, tax reporting, regulatory reporting, and syndicate support, ensuring consistent and timely service delivery across all supported businesses.
  • Oversee end-to-end post-trade processes across multiple markets and infrastructures, ensuring timely and accurate securities and cash settlement, break resolution, exception management, and close coordination with brokers, prime brokers, custodians, global custodians, exchanges, and clearing houses.
  • Provide operational support across a broad range of products and client segments, including OTC derivatives, structured and vanilla products, listed derivatives, cash securities, virtual assets, and primary market transactions supporting institutional, private wealth, and retail businesses.
  • Act as a senior escalation point for operational incidents, failed trades, client-impacting issues, and cross-functional breaks, ensuring timely remediation and appropriate communication with key stakeholders.
  • Take ownership of first-line controls across the VP’s BAU coverage, including control execution, issue identification, escalation, incident management, and remediation of operational risk and control gaps.
  • Ensure FATCA/CRS and other appliable tax reporting and regulatory reporting obligations relevant to the supported operational domains are completed accurately and on time, and that underlying operational data, records, and process controls are robust and fit for purpose.
  • Monitor daily Key Risk Indicators (KRI), aged breaks, settlement efficiency, reconciliation exceptions, and operational risk indicators, and escalate emerging themes, resourcing pressures, and control concerns to the Team Head in a timely manner.
  • Partner closely with Front Office, Business Units, Finance, Risk, Compliance, Technology, and external counterparties to resolve issues, support new initiatives, and strengthen the end-to-end operating model.
  • Support new business initiatives, new product launches, and market change implementation by ensuring operational readiness, procedure updates, control design, capacity planning, and successful integration into BAU.
  • Drive workflow enhancements, automation opportunities, and process standardization to improve scalability, control, and service quality, while challenging existing practices and aligning with market best practice.
  • Lead, coach, and develop junior team members, providing day-to-day oversight, guidance, and performance management to build a resilient and high-performing operations team.
  • Deputize for the Head of Back Office where required, including representing the function in governance forums, project discussions, and senior stakeholder meetings

Qualifications:

  • Minimum 10 years of relevant experience in post-trade / back office operations, with strong exposure to securities and cash settlement, clearing, and reconciliation across multiple markets.
  • Solid product knowledge spanning OTC derivatives, structured products, listed derivatives, cash equities and fixed income, and experience supporting primary market activities; exposure to virtual assets is highly preferred.
  • Proven track record in managing first-line operational risk and controls, including incident management, escalation and remediation.
  • Strong familiarity with FATCA/CRS and other regulatory and tax reporting requirements relevant to settlement and back office operations.
  • Demonstrated experience in leading or contributing to platform build-outs, system implementations, UAT, and process redesign, with a focus on automation and control enhancement
  • Excellent stakeholder management skills, with the ability to partner effectively with Front Office, Finance, Risk, Compliance, Technology, and external counterparties in a fast-paced environment.
  • Strong people leadership capabilities, including experience supervising, coaching, and developing junior staff, and building a resilient, high-performing team.
  • Highly organized, with strong analytical, problem-solving, and decision-making skills, and the ability to manage multiple priorities under tight timelines.
  • Bachelor’s degree in Finance, Business, Economics, Accounting, or a related discipline
  • Fluent English and Mandarin are essential; proficiency in written Chinese is an advantage.
Ricoh Hong Kong Limited

About Ricoh Hong Kong Limited

Established in 1963, Ricoh (Hong Kong) Limited focuses on digital services and office solutions. Entering the era of digital transformation, Ricoh's Four Areas of Expertise includes Hybrid Workplace, Workflow & Automation, Cloud & IT Infrastructure, and Cybersecurity. Ricoh has been actively advocating corporate evolution in recent years, accompanied by digital services and four customer values: Simplifying Complexity, Uncovering Hidden Opportunities, Overcoming Obstacles, and Embracing Diversity, bringing people and technology together, so companies can focus on forward.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Kowloon Bay, HK
Year Founded
1963
Website
com.hk
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