As a global law firm our work spans jurisdictions, cultures, and languages – and so do our people.
Our culture is collaborative and inclusive — where diverse perspectives are recognised and valued. Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow.
We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment.
We operate in the sectors and regions that matter to our clients. With forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets.
You’ll build connections and work with colleagues as one global team. You’ll unlock opportunities for clients, across borders, cultures, legal and commercial disciplines.
Join us to work with colleagues as one global team – empowering each other to be exceptional and create advantage for our clients.
The firm currently has two Legal Delivery Centres, one in Newcastle and one in Delhi. The two centres work together to support lawyer teams across the globe.
The Newcastle Legal Delivery Centre is based in Clifford Chance 's Newcastle office. The Legal Delivery Centres play a key role in ensuring that knowledge, resources, processes, and legal technology are deployed effectively to service our clients. Our skills and expertise are widely used across the firm.
The Newcastle Legal Delivery Centre is made up of a range of practice areas which cover the Firm's Global Product Groups:
You will be responsible for a team of paralegals who work on a range of transactions. You will be required to provide supervision to the paralegals on all operational aspects of the delivery of the projects as well as occasional fee-earning to support the referring Global Product Group ("GPG") from other CC offices. The jobholder will also be responsible for the day-to-day management of their team.
The role will be responsible for overseeing the operational aspects of establishing and managing an evening shift delivered by Newcastle Delivery Centre during the 12-month pilot period. This provides a valuable opportunity to contribute to a new service offering while developing new leadership, operational, and service management skills.
This role offers an excellent developmental opportunity to further your line management and stakeholder management experience over a range of the firm's "GPGs".
The position will involve leading and supporting a team of paralegals working entirely remotely, including the successful candidate.
Whilst this role will be fully remote once the 15:00 to 23:00 shift becomes operational, there will be some Newcastle Office based attendance requirement during normal office hours (09:00 to 17:00) during the period of shift mobilisation (November to February). This will include, but is not limited, to role specific training and recruitment for the other team members. Travel and accommodation costs will be covered for in office attendance where needed.
The Operations Lead will be responsible for the operational delivery of a remote shift from 15:00 to 23:00, working alongside the Newcastle Delivery Centre's Operations Managers, and under the direct supervision of a Senior Operations Manager and will be responsible for a range of tasks including the following:
You will possess the following skills:
This is a 100% remote role subject to occasional in-office days as specified below. The candidate must be physically present in the United Kingdom.
This role is 100% remote based, and you will be supported to work remotely. However, there is an expectation of occasional in office days during Core Office Hours, 09.00-18.00 Monday-Friday for things such as training, management collaboration days and appraisals. The overall number of in office days will be determined based on business need. Advance notice will be given.
35 hours per week, 15:00-23:00 Monday-Friday
From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.
You will be given the opportunity to get involved in a range of internal training which covers:
This is an opportunity to further develop the successful candidate's operational and management skills and be involved in designing and implementing the pilot of the Newcastle Delivery Centre's Evening Shift. We will support you to get this experience during the fixed term.
At Clifford Chance, we forge an inclusive culture, where diverse perspectives are recognised and valued. It’s a culture where everyone has equal access to opportunities to thrive and succeed. We are guided by our values-based Code, which sets high standards of conduct and has a principle focused on being inclusive.
We comply with the law and regulations in every location where we operate and we are committed to delivering fair and equal access to all applicants and employees irrespective of background. This applies across all aspects of employment from recruitment and selection to development, progression, and day-to-day working life.
Our global network of affinity, faith and support groups are open to all. These communities help to create an environment where everyone at the firm can feel they belong and can reach their full potential.
Find out more about our inclusive culture here
We are a global law firm dedicated to creating advantage for our clients. Combining legal and commercial intelligence, we collaborate with our clients as one global team to grow, transform, protect and defend their business. Operating as a single, fully-integrated global partnership we provide forward-thinking insights and tech-enabled solutions in the sectors and markets that matter most to our clients. Our culture of collaboration and commitment to rigorous and ethical standards, ensures consistent, high-quality service worldwide.
