Job Description

The Ground, based in the beautiful Willamette Valley, is a business that connects farm, food, and people through hospitality. We are seeking a dynamic individual with strong adaptability and problem-solving skills. In this role, you will be exposed to and support a wide range of functions at The Ground. This will include facility maintenance, projects, regulatory compliance, property management, IT, food and beverage, events, farming, and hospitality. Our culture is exciting, ambitious and moves quickly; flexibility, enthusiasm, and initiative are essential.

Who you are

The Project & Operations Coordinator supports our Director of Operations. The ideal candidate proactively identifies areas for improvement and is a quick, eager learner who can easily shift between tasks and projects. They are tech-savvy and comfortable helping troubleshoot hardware and software systems across the company’s many functions. Just as importantly, they understand that this role blends desk-based coordination with hands-on work in our spaces—they are willing to jump in to clean, organize, move equipment, prepare areas for meetings, and help keep our facilities running smoothly.

They are skilled at aligning the company’s various functions and projects to achieve collective goals by connecting the dots and ensuring departments work in sync. They act as a bridge between teams, fostering communication, collaboration, and follow-through.

Responsibilities

Technology & Systems Support

• Provide first-line support for common hardware and software issues (POS, printers, Wi-Fi, shared drives, inventory systems).
• Coordinate with third-party IT consultants, submit and track tickets, and ensure resolution.
• Assist with implementation and training for new systems and tools.

Operations & Facilities

• Coordinate day-to-day facility and property needs across hospitality spaces, retail, events, farm operations, and offices.
• Track maintenance requests, preventative care, and repair projects; coordinate vendors and ensure timely completion.
• Serve as a communication bridge across departments to resolve operational issues and improve workflows.
• Support property management with rental agreements, tenant requests, move in and out inspections and cleaning scheduling.

Administrative & Organizational Support

• Manage operational calendars, deadlines, meeting coordination, and action tracking.
• Maintain organized electronic records and order supplies as needed.
• Assist with visitor coordination, facility requests, and general office organization.
• Provide backup help across departments during peak periods or staffing gaps.
• Coordinate and facilitate vehicle, equipment, and building service appointments.
• Take on special projects and emerging operational needs as The Ground grows.

Regulatory Compliance

• Maintain records and timelines for licenses, permits, inspections, and filings across departments.
• Research requirements, prepare submissions, and communicate with regulatory agencies.

Requirements

Qualifications

• Bachelor’s degree preferred.
• Proficient in technology, resourceful, self-taught, and adaptable to learning current and new systems and solutions.
• Strong verbal and written communication skills
• Comfortable with routinely shifting priorities
• Good time management, prioritization, and multitasking abilities
• High degree of attention to detail
• Excellent interpersonal skills to build strong relationships with colleagues
• Proficiency in MS Office; specifically, Word and Excel.
• Proficiency with Mac and Apple products.
• Reliable transportation and a clean driving record.

Benefits: Benefits include health, vision, dental, life insurance, 401(k), PTO

Work Location and Hours: This position is largely based in Carlton, OR and includes frequent travel to Ground businesses in neighboring cities. Hours are typical business hours/days with the occasional need for evening or weekend availability.

About The Ground

The Ground is based in the beautiful Willamette Valley. With an integrated approach to hospitality, The Ground is a collection of experiences and destinations rooted in the philosophy of conscious, loving hospitality in service to all species. It is a philosophy of belonging that comes to life through our three core businesses: Hospitality, Farming, and Connections.

The Ground is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re interested in this role, but your experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may just be the right candidate for this or other roles at The Ground.