Job Description

Operations Executive (Hong Kong)

Our client is part of an international Insurance and Financial Services group with offices in Hong Kong. They are seeking to hire an Operations Executive to facilitate, support, and coordinate functions so that the company can operate efficiently and focus upon its core competencies and objectives.

Role Purpose

The Operations Executive will support the Director in the administration and operation of group functions.

Responsibilities

• Recommend and implement strategies to improve existing internal processes and business relationships with business partners and vendors alike to reach targets and sustain operational efficiency;
• Handle New Business and Renewal applications and post-sales inquiries;
• Handle office, Accounting & HR related matters including filing, billing, accounts payable on a day-to-day basis;
• Handle incoming and outgoing mail correspondences to business needs;
• Liaise with group offices as per business operational needs;
• Responsible for organising and maintaining client accounts with internal CRM system;
• Generate operations related reports for management review;
• Conduct data research/collection of data and information as per project needs;
• Promote and support the corporate visions, values and brand identity of the company by acting as an ambassador.
• Ad hoc duties as assigned by Director/CEO or senior management Directors.

Qualifications

• Degree holder: Fresh graduate candidates are welcome or with at least 1 years office experience with valid IIQE qualification (IIQE 1, 2, and 3, where possible);
• Advantage to candidates who have insurance industry/brokerage work experience;
• Independent and mature to work individually and also as part of a team;
• Able to work in an international work environment and able to adapt;
• Eager and willing to grow together with the company;
• Excellent interpersonal, communications and problem-solving skills;
• Detail-minded, patient and self-motivated;
• Language skills (written and verbal): English (working business proficiency or native) and Chinese Cantonese Chinese Mandarin would be an advantage plus;
• Proficiency in Microsoft Office: Outlook, Word, Excel, PPT;

Our client offers a competitive remuneration package including the potential opportunity to progress in the Insurance industry with training paid for, for the right candidate (based on performance results and company needs).