Job Description

What's the role about?

Operations Executive

Full-Time, 12 months fixed term contract

Salary up to £25,000 per annum

Working 35 hours, Monday to Friday

Location Winnersh RG41 (Hybrid)

As an Operations Executive your role focuses on data processing, data mapping, and producing clear user documentation whilst ensuring continuous improvement. This role would suit a recent graduate or someone early in their career looking to build hands-on experience within a fast paced, commercial data centre where you have the chance to actively use AI-enabled tools to improve efficiency and consistency.

What you will be doing:

• Support day-to-day data processing, validation, and maintenance across systems
• Create and maintain data maps documenting data flows and dependencies
• Produce and update user guides, SOPs, and process documentation
• Translate technical data processes into clear, user-friendly guidance
• Perform data quality checks to ensure accuracy and consistency
• Identify process inefficiencies and support improvement initiatives
• Utilise AI tools to support documentation, validation, and automation activities
• Work with stakeholders to ensure data documentation remains current and accurate

What We’re Looking For:

• Experience in a data support, data operations, or documentation-focused role
• Strong attention to detail and a structured, process-driven approach
• Proven ability to write clear and concise documentation
• Comfortable working with data across multiple systems
• Strong communication skills and a proactive mindset
• Interest in using AI and automation to improve ways of working

Desirable skills (but not a deal-breaker!):

• Experience with data or process mapping
• Exposure to reporting or data tools (e.g. Excel, Power BI, SQL)
• Familiarity with ERP, CRM, or master data systems
• Experience using AI-enabled productivity or documentation tools

What will we offer you?

• Benefits include: Pension (4%), Medicash, WeCare ERP, Perkbox, Taste Card

• 24 days annual leave + bank holidays (increasing 1 day per year up to 29 days)

• Ongoing support to enable you to fulfil your role to the best of your potential.

• Opportunity to work in a dynamic and innovative environment.

• Career growth and development opportunities.

• Supportive and inclusive company culture.

Are you our next Data Operations investment? Apply now!

More about us...

Smollan is a full-service retail solutions partner with over 90 years of heritage, helping brands win at the point of purchase. Operating across 61 countries, we are trusted by over 500 global and local brands and employ more than 90,000 people. Our purpose is to create growth and transform lives by connecting people to products and possibilities.

We deliver intelligent, end-to-end retail execution and experiences across the physical and digital landscape, directed by data and powered by technology and people. Our capabilities include Sales & Merchandising, Activations & Experiences, and Data & Technology. Smollan grows brands by growing people, creating value for clients and impact for consumers every day.

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